Frustrated Feature
One of the most frustrating features of this app is that the bank can disable your ability to transfer money between your own accounts when your car loan is 30 days past due. Instead of making it easier to catch up on payments, they force you to call and ask them to remove the block before you can access your own funds to make a payment. That policy is inconvenient, unnecessary, and makes it harder for customers to resolve a past-due loan. It simply doesn’t make sense.
Show more
Asirpa! Very excellent!
I love Credit Union 1 Bank
CU1 has been a god send.
We have been with Cu1 now for I believe 6 or 7 years. They have helped us tremendously though out that time. And had been easy to work with.
Love this banks for
They have been with me
through thick and thin
through thick and thin
Payment issues
On multiple occasions I have paid my car payment, go through the review and submit but the app will not actually take payment. Therefore giving you a false sense of security thinking you made your payment on time just to be surprised that the app never processed your payment making you late on payment.
Show more
I like this bank a lot
I love everyone and love going to my local branch on Kodiak, Alaska, and never have a single problem with the mobile app.
Breezy
Easy to use. Gives me the information I need to know. Member support service is reliable.
Love It
We just need to be able to lock our cards from the app
Cu1 alaska
Makes thing more convenient and easier
CU1 Rocks!
Been a member since back in the day. Mobile takes it to the next level. The App has always been fairly lightweight and it just works. This is the way. I appreciate you guys very much. Thank you!
Easy to use
This app is so user friendly. I feel like everything is right in front of me and navigating is a breeze
Online banking
Excellent ap
CU1
I love CU1! Great bank
Not complicated at all.
New customer to Credit Union1. I use the mobile app because I don’t live close enough to a branch. It’s easy to use and not complicated. Everything works as it should.
New update ruined remote deposit
Won’t let me remote deposit from my phone. Keeps saying “full screen required”
Bank Convenient
App is a good tool
Great
Five stars
Hospitality
It’s a very great bank and that’s why there’s a number there (1)
Best Credit Union
Love this bank and love the folks who work there!
Great
Very functional app. The bank is also great. But the app is one of the best credit union a apps I’ve seen
