Credit Union of the Rockies User Reviews

Name: Credit Union of the Rockies
Rating: 4.7 (323 reviews)

Is Credit Union of the Rockies Safe?

Credit Union of the Rockies appears safe based on user ratings. AppsHunter Safety Score for Credit Union of the Rockies is 93/100.

This assessment is based on 323 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.3% of ratings point to a safe experience

3.1% of ratings suggest some concerns

5.6% of ratings point to a risky experience

~ Based on 323 App Store ratings for Credit Union of the Rockies.

Is Credit Union of the Rockies Legit?

Credit Union of the Rockies appears to be a legitimate app. AppsHunter Legitimacy Score for Credit Union of the Rockies is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Fees

Been trying to set this thing up so that I wouldn’t be charged for paper statements it won’t allow me to do it. I’ve been into your. A couple times and I’m online right now. Still can’t figure out how to do it. The site sucks.. I have a quarter of $1 million I want to put in a CD but not with a company whose website is unnavigable.

VinnnieV

24 days ago

Great Experience!!

Such a cool and easy in app experience

3yr Member

2 months ago

App Issues

CUOR is great. Recently the app is not keeping updated to the transactions.

no carrier service

6 months ago

Falling short

I appreciate their attempt to upgrade the app but I’m not finding it easier. It is much less streamlined and less visually appealing to view simple things like account balance.

Mspencer202

a year ago

Response from developer

Thank you for the recognition of our work to enhance our app for a better member experience. We'd love an opportunity to discuss this with you to help make your in-app experience more enjoyable. The dashboard we created is a "default" setting and highly customizable by you as the end-user. One of our representatives would be happy to reach out and help you arrange your app icons and dashboard to try and get you into a 5 (or even 4) star experience! Since we can't determine who you are based on your username, if you emailed us at cu-rockies@cu-rockies.org or marketing@cu-rockies.org we will arrange a time to work with you on this. Thanks again for the feedback!

What an upgrade!

I have been with CUR for almost 16 years now and their customer service and app just keep getting better. I loved them so much for my personal account that I brought my business account over as well! I have had vehicle loans with them, overdraft, and lines of credit. So glad I can manage everything from their awesome app!!

HP Hater 1000

a year ago

Response from developer

Thank you for your longtime membership and recognition of the service levels we work to bring our members each and every day! The business account too! Thank you for the feedback and we are glad you're enjoying the new in-app experience!

Real people with honest intentions

I love these folks. It never feels stuffy or corporate. Just real people with real conversations about my how to make my money work best for me.

2dB1LL

a year ago

Response from developer

Thank you for this review! We really pride ourselves on this being our business/service model. In today's day and age we really feel that having a culture of REAL people having GENUINE conversations is a value that members in the communities that we serve want. In today's day and age, companies seem to be moving away from this model in the vein of efficiencies through technology and we want to differentiate ourselves through our people. Very cool that you recognize that and shared this feedback via the review. Thanks again! - Peter Bullard (CEO)