Filling the clean beauty gap!
I absolutely love having the Credo Beauty app and it has been invaluable as I pick makeup out for my wedding look. A few things that could use improvement- I’d like to be able to sort searches by Top Rated or Highest Rating. The closest sorting option is currently “recommended” which is any quite the same thing. I would also love it if there was a partnership with EWG to highlight the safety ratings for each product. Finally, I’d love to see a list of pending brands or whether other brands are being better for inclusion on Credo. I don’t know if that’s isolating from a business point of view but I’ve wondered, for example, why some brands that I consider to be clean are not on Credo. I LOVE using Credo and will continue to do so as long as it’s available!
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love credo, but frustrating app
can’t manage subscriptions through the app as a loading page wheel stays on page and cannot see details. keeps asking me to download the app while I’m in the app 🤨
Could use some enhancements
This app’s UX & UI needs help. You can’t zoom in on photos to get a better look at colors, to find the right color or name within a product that has multiple options is exhausting (scroll across the page instead of a drop down?), and responsiveness is often very slow
Great clean products
Love the products
The best!
I appreciate that there is a site that I can trust purchasing all of my skincare products from! The reward system is great as well!
My favorite place to shop
Clean products that work it’s very difficult in the Natural Market to find good product products that really work. Credo Beauty always carries the best products that are good for my skin and the planet.
🥺 not so great
Stalls too much!
App kinda wonky
App is definitely glitchy despite brand new updated iPhone
Very buggy
2nd time I’ve tried to use app. It needs work. About to check out and it doesn’t show account info. I hunt for it, try to sign in and password is wrong. Ok I’ll reset it. Nope. Link doesn’t work. App or mobile web! Very frustrating. I also think app needs zoom on images and better sort options. Also can’t click on a brand name within listing. I don’t recommend. They need to seriously test and improve this.
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App is horrible
Points disappear and when I go to select items with my points they NEVER show up in my order.
Be healthy n glow healthy!!
Adore shopping clean cosmetics, toiletries and fragrances!! In the store love the staff treating all ages, like queens!! 🥰😎🕊️
App is a beauty!
Genuinely impressed with the ease to which I can discover new products through the video feed - super engaging.
Love it!
Way easier and faster to reorder my regular items. Also got a discount for buying through the app!
What a treat!
Been popping into the store in West Loop since you opened in 2020. Enjoy being able to re-order via the app now as well.
App is buggy
I can’t tell you how many times I’ve tried to add things to my cart but it simply won’t appear there. Also, all my points disappeared even tho I never used any. I would absolutely love to replace Sephora with Credo but your system is sketchy unfortunately. Update: so looks like they’ve fixed that problem but now I can’t REMOVE items from my cart. Worst app ever, sorry. Very frustrating! I wonder how much money you’ve lost bc of this?
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App is buggy
I can’t tell you how many times I’ve tried to add things to my cart but it simply won’t appear there. Also, all my points disappeared even tho I never used any. I would absolutely love to replace Sephora with Credo but your system is sketchy unfortunately. Update: so looks like they’ve fixed that problem but now I can’t add items to my cart. Worst app ever, sorry. Very frustrating.
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App is buggy
I can’t tell you how many times I’ve tried to add things to my cart but it simply won’t appear there. Also, all my points disappeared even tho I never used any. I would absolutely love to replace Sephora with Credo but your system is sketchy unfortunately.
App is buggy
I can’t tell you how many times I’ve tried to add things to my cart but it simply won’t appear there. You lost a lot of money bc of this, just FYI
Literally preventing me from buying
I’m so frustrated. I’m about to just go order from Amazon. Over the last two days the app on my iPhone and my iPad is not letting me add or remove items from my cart so I can’t check out.
Keeps crashing
I just downloaded this app maybe five minutes ago and it’s already crashed twice. It won’t even load now. I love Credo Beauty but this app is frustrating.
