Scenes not working
My scenes no longer appear in the app. (but work from the house keypads). Tried to get support and they refused to deal with me - said they would only deal with the installer. Not surprisingly, the installer can't fix the Creston iOS app!
Bugg-ridden & terrible UX
How about y’all fix the bug where the app doesn’t scroll if you’re looking at a list of more than 4 rooms and trying to adjust volume? And offer in-app help to those of us duped into this abysmal system by whoever built the home we bought? Seriously, Crestron is a liability on a home purchase.
Useless
Very slow connection , remote function does not work . Very limited functionality for the infrastructure expense. Not recommended. Have it a work also : rubbish!
4.8.5 bug
Developers - this is a repeat of my comments from previous version. It worked briefly as hoped and now with 4.8.5, I still have this problem on both iPhone and iPad. Please fix! This version has a bug which won’t let me scroll down to the music zones that are scrolling off the bottom of the screen in mange rooms and groups. On my iPad I have to rotate to portrait mode to control volumes for zones towards the bottom. My iPhone won’t even rotate from portrait to landscape (I don’t have screen lock on). Even on the iPad, I can’t see more than 6 zones in portrait, and cannot scroll down to see the others. Please fix. Also, request that you fix the overall master volume to only change the zone volumes in porportion to their current settings. Don’t automatically synch the zones to the master volume slider value. Different zones have different speakers, and different acoustics that require different volumes to balance the sound. The master volume switch should be able to mute all zones, but for changing volume should only add or subtract from the current individual values. Thank you.
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Version 4.7.5
New version doesnt connect on MacBook
Mac App broken on latest update
The app can no longer locate any homes on the network, after signing in with a cloud login.
Same issues as Fryguyf16.
Cant scroll on app to change music levels in different rooms. Please get it fixed. Stopped about 3-6 months ago.
4.6.20 bug
Developers - I’m using the 4.6.20 version on both iPhone and iPad. This version has a bug which won’t let me scroll down to the music zones that are scrolling off the bottom of the screen in mange rooms and groups. On my iPad I have to rotate to portrait mode to control volumes for zones towards the bottom. My iPhone won’t even rotate from portrait to landscape (I don’t have screen lock on). Even on the iPad, I can’t see more than 6 zones in portrait, and cannot scroll down to see the others. Please fix. Also, request that you fix the overall master volume to only change the zone volumes in porportion to their current settings. Don’t automatically synch the zones to the master volume slider value. Different zones have different speakers, and different acoustics that require different volumes to sound balanced. The master volume switch should be able to mute all zones, but for changing volume should only add or subtract from the current individual values. Thank you.
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It’s always playing up
My home has this system installed by the developer, but it keeps on playing up, sometimes the air conditioning was turned on, sometimes the blinds were toggled up, it’s has not been reliable since I moved in.
Behind in time
This app does a good job of integrating the entire home, but navigating it feels like a chore. It desperately needs haptic feedback for certain actions, a cleaner, more intuitive interface, and smoother navigation. I’ve been using it for over a year, and I still find myself lost at times. My whole home setup runs through Crestron, every room, camera, sound system, light, even the pool, but the interface makes it more of a hassle than it should be. If the app had a more visually appealing GUI, haptic feedback, and a better flow, it’d be a much better experience overall. Crestron really needs to give this app some attention to keep up with the expectations of today’s users, as it would enhance their product appeal significantly. Honestly, I wouldn’t choose Crestron again purely because of how outdated and clunky this app feels.
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Thermostat Control Doesn’t Work
The thermostat control worked perfect with the last Crestron app, but after we were forced into this new one it didn’t. Now every time I change the heat or cool, it moves but then it goes back to the previous setting in a couple seconds. Please fix this and send an update.
Awful
Slow, unresponsive and just not great to look at.
I’d expect more.
The worst is the air conditioning never shows what is actually set or never responds when trying to change the temperature.
Just awful, do better.
I’d expect more.
The worst is the air conditioning never shows what is actually set or never responds when trying to change the temperature.
Just awful, do better.
Not convenient
Ux design is questionable, connection always breaks up, hard to get around and save schedules (super annoying!), tablet cannot do as much as the tablet it seems
Had other and much better apps for smart home before
Had other and much better apps for smart home before
Latest updates causing issues
Hi Credtron,
App is good as. But latest updates have issues with Climates (VRV) and selecting STB (in video). After few mins STb remotes disappear and you have to turn off Video and repower ( select STB) to access Remote . Hope these issues looked after very soon
App is good as. But latest updates have issues with Climates (VRV) and selecting STB (in video). After few mins STb remotes disappear and you have to turn off Video and repower ( select STB) to access Remote . Hope these issues looked after very soon
Text size issue
Size of text in app is comically and unusably large.
The app doesn’t respect or follow the text size you set in your iPhone settings. Makes it difficult and cumbersome to use compared to the old app.
The app doesn’t respect or follow the text size you set in your iPhone settings. Makes it difficult and cumbersome to use compared to the old app.
Find a good installer
When this system is programmed properly it works very well. I have been using my system for several years now and it is very reliable with the occasional reboot required for my cable box typically.
New update is horrible
This new app UI update is terrible. Please make this thing simple to use and change images that does not obscure the UI itself. Horrible. Our second home has Lutron which is so much better. Garbage.
Gold standard of automation gets even better.
We have various systems from the usual suspects at our other homes and nothing is as intuitive to use or as stable as Crestron Home.
Made extremely well.
Automation that is done well is key to a logical and sustainable home. Crestron has learned how to capture the best of all systems of the past and funnel it into a well rounded system that is easy to use and understand while being powerful enough to handle the challenges of what an automation system intends to accomplish.
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It works, but it’s in need of some serious tweaking.
The app is badly in need of a ui refresh.
It can be slow to respond and there are places where the ui just dead ands or gets into a loop (try adding lights to a custom scene after you have created it).
It can be slow to respond and there are places where the ui just dead ands or gets into a loop (try adding lights to a custom scene after you have created it).
