Comparison

Crestron Home vs Luma View

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Crestron Home

Control your entire smart home from your mobile device. Manage lighting, climate, audio, video, shades, and security with intuitive controls and voice commands. Personalize your living spaces and create custom scenes for effortless automation.

Highlights
  • Remote smart home control
  • Lighting and climate management
  • Audio and video control
  • Shade and security integration
  • Customizable scenes
  • Voice command support
  • Personalized room settings
Features
Read full description

The Crestron Home™ app makes it easy to access and control every aspect of your Crestron smart home with the tap of a button on your iPhone® or iPad®, or with the sound of your voice. Lighting, climate, audio, video, shades, security, and more are at your command, from wherever you happen to be. Experience rooms that awaken with a single touch and environments that adjust to your every mood. Enjoy the peace of mind that comes with knowing your home is safe and sound, whether you’re home or away. Crestron Home elevates your living experience, transforming your everyday commands into instantaneous delight. Designed for you Personalize your experience for every room and space in your home. Create scenes to activate multiple smart home features with one tap. Easily personalize your room images and screen savers. Seamless, simple control Easily manage one or multiple homes, remotely or on the premises. Responsive and intuitive Access all your home’s information via smooth animations and easy-to-navigate, responsive icons. Organize your favorites, navigate your rooms, and personalize each destination with your image of choice. Easy accessibility Instantly activate any level of control you require. Dynamic performance Commands are displayed dynamically, from home screen actions to climate control. Set your preferred temperature and see the transition occur right before your eyes. Connected entertainment Enjoy what matters, including a rich multimedia experience that features your preferred entertainment services, all easy to access and control. NOTE: Use of the Crestron Home app requires a Crestron smart home system that has been installed and licensed by a Crestron Authorized Dealer. Visit our Dealer Locator page to find one near you: https://www.crestron.com/en-US/How-To-Buy/find-a-dealer-or-partner/Elite-Platinum-Residential-Dealers

About

Luma View

Monitor your security cameras remotely with live HD video streaming, event playback, and recording capabilities. Features include smart event search with object filtering, customizable grid views, and audio support. Manage multiple devices and access your footage anytime, anywhere from your tablet or mobile.

Highlights
  • HD live viewing (single/split screen)
  • Synchronized playback (up to 16 channels)
  • Smart Event Search (human/vehicle filtering)
  • Push notifications for events
  • Customizable grid views
  • Snapshot and video recording
  • Two-way audio support
Features
Read full description

The all new Luma View app offers powerful features at your fingertips, allows you check on what matters – anytime, anywhere. Watch live video, user-friendly event search, playback, and save recordings, or take a snapshot all from your tablet or mobile device. • Enjoy HD live viewing of a single or split screen (4, 9, or 16 channels simultaneously) in both portrait and landscape modes with convenient pinch to zoom • Synchronize playback up to 16 channels • User-friendly Smart Event Search with human and vehicle filtering • Push message offer quick overview of latest events • Auto switch between high or standard resolution depending on your remote connection • Customize your grid views for multi-device management – Drag and drop cameras where you’d like them, even across multiple DVRs/NVRs • Easily scan timeline and playback to find recordings and events • Instantly capture snapshots or record videos with a tap of your finger • Add snapshots and video to your photo library for safe keeping or to share with family, friends, or colleagues • Listen or speak to whoever is on the other end (Audio support varies by camera model) • Remotely control pan/tilt/zoom (PTZ) cameras

Screenshots

Crestron Home4 screens
Luma View4 screens

Verdict

The call

The clearest difference is rating: Crestron Home at 3.7 against Luma View's 2.1. Crestron Home also leads on review sentiment (43% vs 13%) and update cadence (every 2 months vs every 8 months). Luma View's advantage is iOS requirement (12.1 vs 17). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Crestron Home holds the better App Store score, 3.7 against 2.1. That said, the two scores are not equally well evidenced: Crestron Home has 108 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 43% of Crestron Home's written reviews are positive against 13% of Luma View's.

UpkeepUpdate frequency

Crestron Home ships an update every 2 months, Luma View every 8 months. The most recent releases landed on October 24, 2026 and October 27, 2026 respectively.

Scorecard5 real differences · 5 level
Crestron Home versus Luma View: the parameters behind the verdict, then further details
ParameterCrestron HomeLuma View
PriceFreeFree
Rating3.7 (108 ratings) — better2.1 (7 ratings)
Positive reviews42.6% of reviews — better12.9% of reviews
Number of ratings108 — better7
Update frequencyEvery 2 months — betterEvery 8 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS1712.1 — better
Further details — not scored
Size116 MB104 MB
Age rating4+4+
DeveloperCrestron Electronics, Inc.Wirepath Home Systems, LLC

Customer experience

Crestron Home

All ratings108 ratings
Positive63.0%
Neutral6.5%
Negative30.6%
Written reviews47 reviews
Positive42.6%
Neutral10.6%
Negative46.8%

Luma View

Written reviews70 reviews
Positive12.9%
Neutral1.4%
Negative85.7%

User reviews

Crestron Home

From 108 App Store ratings

What we love

  • 👍 Great app for controlling house aspects
  • 👍 Intuitive and stable system
  • 👍 Gold standard of automation
  • 👍 Well-rounded and powerful system
  • 👍 Amazing app for smart home installations

Room to improve

  • 🐛 Bug-ridden and terrible UX
  • 🐛 Very slow connection
  • 🐛 Remote function does not work
  • 🐛 Limited functionality for expense
  • 🐛 Outdated and clunky interface

Luma View

From 7 App Store ratings

What we love

  • ✨ Huge improvement over old app
  • 👍 User-friendly interface
  • 💡 Event snooze function is a home run
  • 🚀 Faster and more user-friendly
  • 🌟 Waterfall view is great

Room to improve

  • 🐛 Crashes on open/launch
  • 🐛 Constantly crashing
  • 🐛 Unreliable
  • 🐛 App changes settings
  • 🐛 Completely breaks and won't open

Bugs and requests

Crestron Home

Reported bugs

19 issues
  • App does not connect to home on iPad
  • Scenes not appearing in the app
  • Bug where app doesn't scroll (music zones)
  • iPhone won't rotate from portrait to landscape
  • MacBook version doesn't connect
Show 14 more
  • App cannot locate homes on network
  • iOS shortcut feature broken
  • Thermostat control resets after changing
  • Air conditioning never shows correct setting or responds
  • AC units misbehaving after update
  • Desired temperature setting resets
  • Cannot see desired temperature
  • Alerts not visible
  • Latencies at app launch due to websockets
  • Basic gestures like edge swipe mishandled
  • Climates (VRV) and STB selection issues
  • STB remotes disappear
  • Blackout shade no longer responds to app
  • Adding lights to a custom scene freezes app

Requested features

10 requests
  • Allow iPad app to run on Vision Pro
  • Add in-app help for users
  • Fix master volume to change zones proportionally
  • Support Dynamic Type for iOS text size
  • Add Favourites for FTA, Foxtel, Fetch TV
Show 5 more
  • Default to Remote Tab if no favourites
  • Allow user to add customized web view
  • Add pool controls (Pentair)
  • Add garage door controls (Liftmaster)
  • Integrate with 4K security camera NVRs (Lorex)

Luma View

Reported bugs

75 issues
  • Crashes on open
  • App changes settings
  • App breaks and won't open
  • Issues with showing recordings or playback
  • Misses footage
Show 70 more
  • Cannot consistently access recordings
  • Continuously quits working on iPhones
  • Notifications not working
  • Cannot see live feed
  • Constantly glitching
  • Notifications stop working
  • Constantly stops working
  • Requires deleting and reinstalling to fix
  • Broken on iOS 26
  • Crashes on Apple devices
  • Clients cannot access cameras
  • Needs update for iOS 26
  • Always offline
  • Reload every time it's used
  • Have to uninstall and install every 3 months for alerts
  • Crashes before loading screen
  • No sound for notifications
  • Doesn't always record
  • Sound not very clear
  • App crashes
  • App won't open
  • App crashes all the time
  • Does not work with iOS 26/iPhone 17 Pro
  • Freezes on startup screen and closes
  • Can't connect
  • Won't launch
  • App does not work with latest iOS
  • App does not launch
  • Incredibly slow
  • Periodically crashes
  • Intrusion alerts stop working
  • Terrible bug for a surveillance system
  • Does not work with iOS 26
  • Black screen with logo then crashes
  • Broken
  • Doesn't work at all
  • Fails to record notifications
  • Doorbell cam issues
  • App hasn't worked from the start
  • No iPad version
  • Difficult to navigate
  • Cannot access desired video point
  • Always something wrong
  • Not very reliable
  • App makes cameras useless
  • Notifications not working
  • App icon notification numbers never reset
  • Connection drops every time app is opened
  • Fails to connect
  • Cannot see cameras
  • Monthly connection issues
  • Barely functional
  • Clunky app
  • Cameras disappear for no reason
  • Rarely functional
  • App skipping
  • Freezes for 3-4 seconds
  • Opening app and seeing cameras is super slow
  • Cameras constantly falling off connection
  • Add Favorite Button missing
  • Sends motion detection messages but devices offline
  • Recent update messed everything up
  • Connection failed in June, can't login in July
  • Forgot password link not sending email
  • New version blows up with 16 channel DVR
  • Connection failed half the time
  • Needs updating
  • Not able to be put on Mac or PC
  • Cannot cast to TV
  • Cannot view on Mac or PC

Requested features

16 requests
  • Distinguish between people, animal, car, package
  • Facial recognition and saving
  • Ability to search by name
  • Search with a single word
  • Add skip ahead function
Show 11 more
  • Add x2 speed option
  • Add iPad version
  • Add Mac or PC version
  • Add ability to cast to TV
  • Add Favorite Button
  • Add dark mode
  • Improve user interface for average user
  • Add ability to distinguish between event types (people, animals, cars, packages)
  • Implement facial recognition
  • Allow searching by name or keyword
  • Add x2 playback speed

In-app purchases

None

Crestron Home

No in-app purchases

None

Luma View

No in-app purchases

Questions

Is Crestron Home free?
Crestron Home is free to download, with no in-app purchases.
Is Luma View free?
Luma View is free to download, with no in-app purchases.
Which has better reviews, Crestron Home or Luma View?
Crestron Home is rated higher. Crestron Home averages 3.7 out of 5 from 108 ratings, while Luma View averages 2.1 from 7 ratings.
Do Crestron Home or Luma View have ads?
Neither Crestron Home nor Luma View shows ads.
Which is updated more often, Crestron Home or Luma View?
Crestron Home ships an update every 2 months, and Luma View every 8 months. Most recently, Crestron Home was updated on October 24, 2026 and Luma View on October 27, 2026.

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