Luma View User Reviews

Customer Experience

Positive experience12.9% of reviews
Neutral1.4% of reviews
Negative experience85.7% of reviews

~ Based on 70 written reviews from the US App Store.

What users say about Luma View

Is Luma View Safe?

Not enough ratings yet to assess Luma View.

Is Luma View Legit?

Luma View appears to be a legitimate app. AppsHunter Legitimacy Score for Luma View is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Forced to accept privacy policy

App crashes when declining intrusive public disclosure terms

Zero notifications

First it started that I would only see people notifications. And not wildlife, etc. now I don’t see any notifications at all. They are all there on my desktop, but not on my phone.

Stupid

Have to delete and re-download/install app after apple updates.

Seems like 1980s

Terrible overall- difficult to use. Almost impossible to track history.

App crashes

App crashes and won’t open.

Worst camera app with overpriced cameras

Title says it all. Don’t expect to watch your cameras on the app. Get a monitor or get different cameras.

Crashes all the time

I have to delete and reinstall this app all the time. When it is working, which is uncommon, it has THE WORST interface. Why can’t you look at Ring and Nest and copy that kind of user experience?

Crashes on Open

Still crashes when you open the app, rendering this useless to every single client who has an apple device. The issue began with iOS 26 and hasn’t been fixed in almost a year!

Unreliable

The app changes settings, crashes, completely breaks and won’t open once a month, and often has issues with showing recordings or playback. It’s hardly functional. If this system wasn’t already setup at the house I’d pick a different system and app. Absolutely terrible for security as it misses so much footage and you can’t even consistently access the recordings that it does catch.
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Keeps crashing

Won’t ever open.

App is Unreliable

The App frequently fails. With the attempt to open the App it will initial open and then almost immediately shut down and close. Not particularly good for a video security app.

Silly app with almost zero options

No sound for notifications alerts so you have no idea someone is on your property unless you’re looking at your phone. Can’t change any settings yourself have to use the original installer.

Always crashing

This app never works- it’s always crashing and it defeats the purpose of having a security system one can’t even monitor!

Not Worth It

This system is very glitchy on ios and difficult to manage even when the app works. It pings alerts for passing cars and squirrels and often glitches when you try to cycle through cameras. It’s not worth using.

The worst

The app is perfect if you like one that works 10% of the time. Most of the time it doesn’t even open.

# 1

Congratulations! You’re my number one recommendation for what camera system NOT to use. Clunky, non-intuitive and glitchy. Please do better…

Does not work well on IPhones

The app continuously quits working on both my wife’s and my IPhones. In order to get it working again you have to delete the app and then reinstall it. What a pain! Seems to work on my IPad, though so may just be an issue with IPhones.

Notifications not working

Notifications just quit working

Doesn’t make sense

Horrible navigation hard to use cameras. Feels like the 1980s.

Constantly not working

This app is constantly glitching. At times notifications stop. Other times, I can’t see any video from the cameras on the live feed. It almost never works correctly.