Would not recommend
“data sync” for 60 seconds every time I use the app (already opened, already synced) and whenever I try to take a photo of the job progress without fail, completely freezing the app while the system struggles to find data and space on an overloaded server. 60 seconds with a strong signal, not being hyperbolic.
You will be locked into a contract with an app that evolves according to “crew tracks” largest account, not yours. Breaking or eliminating features with each update that originally made the app useful, it will quickly become clear where your account stands in the list of the developer’s priorities.
After years using this application, our company is not renewing our contract due to the consistently declining quality of “crew tracks” and will be trying a different application
Increased efficiency
The implementation was easy and through the help of Brett and his team we had five star training to ensure that we knew how to navigate this app.
There was definitely some learning curves, but all in all CrewTracks has been such a great investment for our company.
We are looking forward to all the new bells and whistles and maximizing them towards our continued growth.
Great for our business
Everything is in one place and it is at my fingertips 24/7.
What specific problems in your company has CrewTracks helped solve?
Steaming lining communication between office, supervisor and field crew, time clock, payroll, maintenance etc. it is an excellent program. Most software companies target big business and it is difficult to meet the small business needs. Crew tracks is versatile for our small business needs.
Anyone at CrewTracks you'd like to give a shout out to?
Casey Black he is excellent to work with.
Glitches
Please fix
Crew tracks - one month in
No more paper time cards , easier to keep employees honest about time management.
Problems solved by CrewTracks:
Keeping employees more honest about work times .
Shout Out:
Casey Black - has been very helpful, in every way possible
Everything a contractor needs
Response from developer
We relayed your kind words to Casey, and couldn't agree more. He's the man, and we're grateful for you calling him out by name. And like you said, he has some great support from our stellar team here. Thank you so much for this review.
Great product!
Wants a code
Response from developer
Shoot, sorry for the misunderstanding. CrewTracks is not a free app. Your company will need to purchase CrewTracks, and then you'll get an organization code, username, and password. We make the app free to download in the app store so that once our customers have made a purchase, all their employees can download the app and log in.
Fix issue
Response from developer
Thanks for the report! This issue should be resolved in our update released today. If you continue to have issues, please let us know at support@crewtracks.com, and we will get you taken care of.
