I’m becoming more!
My company I work for has us use Tyfoom and it is a genius idea! Getting a short video each day relevant to my job and life has actually made improvements to my life, compared to sporadic trainings (or no training) I’ve received at other jobs. And I’ve even been able to upload my own videos to help my team members.
Not to mention the forms and alerts, badges etc that Tyfoom can provide and motivate everyone to do with gamification (it really works).
Not to mention the forms and alerts, badges etc that Tyfoom can provide and motivate everyone to do with gamification (it really works).
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Easiest App to Use!!
The Tyfoom app is so easy to use! I’ve never had it freeze or glitch up on me. I love that I don’t have to sign in every time to use it. The developers are so responsive! I had some issues with the time clock and they were able to resolve all of my gripes quickly to make it a much better user experience. Highly recommend!! 👍👍👍
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Ask me to upgrade?!
Today I was asked to upgrade, couldn’t access my mandatory information from employer, but no way to complete the upgrade either. Finally found a way around this mess, but still asking me to upgrade soon as I do it takes me to a different page like I need to down load Tyfoom, but soon as I click on anything on that page returns me to the upgrade request covering my scoreboard and necessary assignment! This is a mandatory app from my employer and these problems I feel should not exist
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Ridiculous scoring
The scoring in this app as the title states is ridiculous. I have a TSR of 630 with my streak working on 500 and an engagement score of 110%. The reason for this post I have continually watched videos done the quizzes and usually score 100% I have watched fellow employees 8 to 10 points on their TSR catch me and even pass me. I engage with the app daily and earn points just to have them disappear the next day with no explanation. This has happened at least a half a dozen times. I missed a day due to a hospital visit and lost 2 points. The scoring makes no sense.
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Right Idea but not Impressed
The Mobile Device app and the Desktop app are confusing and hard to navigate which makes managing the program for the company a challenge. This makes it really hard for administrators to assign the task of managing and over seeing it to someone. I have been using it for over two years now and still get confused when navigating the program. Another frustration that many of our employees express is the micro learning and point award system. In our company safety is paramount! So the idea of watching these short videos and taking the short quiz to keep up your “Streak” going to be awarded points which increases you “ES” score the idea of only being awarded (1) point every time you earn a streak badge the amount of time you invest for that streak badge to only get (1) point is not worth it. You watch (25) videos and take (25) quizzes to get (1) point. Which is the equivalent of earning (1) point every five weeks. The required work to point ratio isn’t worth the time invested. It’s discouraging to many of the employees. Another problem that I have personally experienced with the program is not being awarded points after you have completed the required videos and quizzes and received your streak badge. This has happened to me (3) times. I did not receive my “point” for my 350th, 375th and my 525th streak badges. Has to be some kind of glitch in the program. This has happened to others in our organization and apparently there is no solution for it. When we have inquired about “points” we have been told to go to our “watched” video history and rewatch and retake the quiz on all videos that we did not score 100% on. Apparently there is no other way to achieve points even when the program neglects to award points for streak badges achieved and completed.
I give three star because I am in the “middle” on this app. There is room for improvement which if they do it will make things better but if something better is found or offered somewhere else we would not hesitate to make a change.
I give three star because I am in the “middle” on this app. There is room for improvement which if they do it will make things better but if something better is found or offered somewhere else we would not hesitate to make a change.
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Response from developer
Thank you for your review! We try our best to make the system as simple to use as possible, so if there are any specifics you can provide to us, please let us know and we'll do our best to make it better. For the scoring, it's important to note there are two separate scores, the TSR and the Engagement Score (ES). The ES tracks the percentage of tasks assigned to you that have been completed on the day assigned. The TSR acts more like a lifetime training score, and is similar to a credit score, in that it is designed to take time to build, and takes into account if you're completing training on time, getting a good quiz score, and earning streaks. Our goal is not to put a singular focus on a score, but to facilitate training to keep people safe and productive. Please contact us at customercare@tyfoom.com about any specifics you'd be willing to provide, so we can improve the overall experience.
