CrewZApp User Reviews
Customer Experience
~ Based on 59 written reviews from the US App Store.
What users say
Summarized from real user reviews of CrewZApp. Based on 180 reviews and a 4.0/5 average, it highlights the 11 positives and 26 negatives reviewers mention most about this Travel app.
Positive things
- 👍Great compilation of info
- 💡Innovative reserve features
- 🚀Smooth performance (historically)
- 👍Useful for schedule updates
- 👍Widget functionality
- 👍One-stop shop for updates
- 👍Communicates with crew
- 👍Helpful for standby assignments
- 👍Alerts for delays/cancellations
- 👍Connects directly to board
- 👍Great for re-routes
Negative things
- 🐛App frequently stops working
- 🐛Login issues
- 🐛Schedule not refreshing
- 🐛No customer support
- 🐛Inability to get money back
- 🐛App is useless now
- 🐛Charging for non-working app
- 🐛App crashes constantly
- 🐛Inconsistent functionality
- 🐛UI is cluttered
- 🐛Not reliable
- 🐛Compatibility issues
- 🐛Releases are hit or miss
- 🐛Hotels not in database
- 🐛Gates and releases not showing
- 🐛Flight tracker lost
- 🐛Can't log in with work password
- 🐛Emails to support not answered
- 🐛No one to call for help
- 🐛No response from support
- 🐛App is a paperweight
- 🐛Not LODO friendly
- 🐛Cannot see pilot info/take notes
- 🐛Hotel addresses missing
- 🐛No yearly subscription option
- 🐛Pricing is pricey
Is CrewZApp Safe?
CrewZApp appears mostly safe based on user ratings. AppsHunter Safety Score for CrewZApp is 79/100.
This assessment is based on 180 user ratings, with an App Store average of 4.0/5.
Safety Analysis
~ Based on 180 App Store ratings for CrewZApp.
Is CrewZApp Legit?
CrewZApp appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CrewZApp is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I’ve had this app for a year, everything was fine. Now it won’t let me log in after it logged me out. Says it can’t update with my schedule. I loved this app on my watch. Now it’s useless!!!
I woke up and now I can’t get my schedule at all. I tried to logout and log back in and it won’t let me log on. I tried to email support and it doesn’t exist. I can’t even get my money back. WHAT A WASTE!! Love this app until I found out there’s no customer support!!! Boooooooooooooooooo
JetBlue pilot. App won’t refresh. Support email returns undelivered.
My schedule stopped refreshing despite logging out and logging back in. I loved this app before.
I tried logging in and out. I also deleted and added the app back. Now I’m getting an error when I log in. Please help.
For the LUV of it, we need this back! I miss it so much!
Your app doesn’t work and I can’t believe that you are still charging. That’s highway robbery. You need to be a shame of yourself.
Looks as if it’s no longer working 😞
This app has made life on ready reserve SO much easier. I made sure notifications were on and LOUD when I went to bed so I could wake up to the sound when I was moving up the call out list. I loved knowing where I was in line earlier too, as well as only clicking on an app vs logging in to the company site, navigating to reserve report, input base, input day, then scroll down. I’m absolutely heartbroken this app is going away. I only wish the company would value tools like these that come asking for us since the co doesn’t have anything that works like Crewzapp. I get sad when I try to refresh my schedule and it says last update 7/27.
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Still unable to get Gates and Releases! Please Fix it, put a notice out on intended Fix or I’ll have to cancel my subscription! These are 2 key elements keeping me using this App. Without these, not sure why I need it! Company CrewHub is calling me. Help me resist!
Logging in now, no gates or release
Thanks for the update. This is without a doubt the best resource for SWA crew members. Please continue to support SWA crew members with this app.
Can't log in with work password. Emails to support aren't answered
I do like this app a lot but it stopped working yesterday. I tried deleting it and reinstalling it and now it won’t let me sign in.
No longer showing SWA gates and Releases.
Stopped showing gates and now I can’t load commuting flight information.
Gate locations and dispatch releases are not showing up again. This is the second time in a few weeks this has happened. Not sure what keeps causing it but I’m reducing my rating because of it. Normally a wonderful app but when CrewBuddy works and this doesn’t, something needs to get fixed ASAP. Please fix!
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Best scheduling app I’ve used. Like the “ one stop shop” for all the updates.
I luv this app! Took a little getting used to but it is great now! My favorite feature is the updating while on reserve. It actually takes some of the stress off. (Reserve is already stressful enough) I also enjoy the widget! Keep up the good work!!!!!
I had originally given it a five star but I had to change it now to three because it no longer shows you the flight tracker on each leg.Also my airline has prevented the app from showing the gates number. The uapp said to update it because this is issue has been fixed, but there is no new update.
