CrewMobile vs CrewZApp
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CrewMobile
This app helps airline crew manage their duties, messages, and flight information. It allows for secure log-in, viewing schedules, and acknowledging changes. Premium features offer advanced flight details, calendar syncing, and expense management.
- View duties, flights, and crew details
- Acknowledge duty changes and messages
- Sign on/off for duty
- Check course and certification expiry
- Receive notifications
- Advanced flight information (premium)
- Calendar sync (premium)
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CrewMobile is for use with the merlot.aero suite of products - Merlot Aero and Geneva. merlot.aero allows airline operations staff the ability to securely distribute timely and relevant information to crew. With CrewMobile, airline crew can view duties, duty changes and messages. Crew can also acknowledge duty changes and messages. Please check with your airline to find out whether they have allowed CrewMobile access and which features are available to you. - secure log on - view duties, flights and crew - view accommodation and training details - view and acknowledge duty changes - view and acknowledge messages from airline - sign on/off for duty - check your expiry status for critical courses and certifications - receive notifications for duty changes and messages from airline Premium Features: - Advanced Flight Info: View additional information about your duty flights, including delays, passenger numbers, special service requests (where available from your airline), and receive notifications of estimated departure time changes. - Calendar Sync: Sync your duties list with your device calendar app. - Language Packs: Use CrewMobile in Chinese, Spanish and Indonesian. - Wake Up Calc: Calculate wake up time and set alarms for your duties. - Swaps and Trades: Search ideal pairings from your airline's Swap Board, based on your criteria, submit swaps and offers and check approval status. - Open Time: Exchange your duty for a day off or reserve via the Open Time Board. - Expenses: View and submit expense claims. - Rules Checker: View your period hours, duty and rest limits for each duty. - CrewWatch: Check upcoming duties and flights on your Apple Watch. LOG IN Please use your usual Merlot, Geneva or company directory credential to log in. The mobile token is available from the Login Center in the top-right corner of CrewPortal, or contact your Merlot administrator. ABOUT MERLOT.AERO As merlot.aero joins CAE, operators around the world can now experience seamless crew management and training operations solutions like never before. CAE provides robust crew operations and optimization software, helping airlines and business aircraft operators make optimal data-driven decisions, faster than ever before. Privacy Policy: https://www.cae.com/privacy-policy/ Terms of Use: https://www.cae.com/terms-of-use-agreement/ PREMIUM FEATURES CrewMobile is free to download and use for duties, duty changes and messages. The following premium features are available for purchase as a personal subscription. Available monthly subscriptions: - CrewMobile Advanced Flight Info - CrewMobile Calendar Sync - CrewMobile Language Packs - CrewMobile Wake Up Calc - CrewMobile Swaps and Trades - CrewMobile Open Time - CrewMobile Expenses - CrewMobile Rules Checker - CrewWatch Prices and taxes may vary by location. The local currency price for your location will be displayed on the purchase screen before you purchase. Some premium features might not be available to you, depending on your airline. Subscriptions will be charged to your preferred payment method in your iTunes account. Your subscription will automatically renew unless cancelled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. No cancellation of the current subscription is allowed during active subscription period (if you cancel, your subscription remains active until the current period expires). You can manage your subscriptions in Account Settings after purchase. You can also access this screen from the CrewMobile home screen, tap on your name (log in center) > My Subscriptions > Manage Renewals to manage your subscriptions after purchase. TECHNICAL SUPPORT If you are an employee of a merlot.aero customer airline and are having issues and/or suggestions on the app, please contact us at appstore@merlot.aero.
CrewZApp
Manage your flight schedule, view trip details, and forecast layover weather. Connect with crew members through instant messaging and group chats. Sync your schedule with iCal and receive automatic notifications for changes.
- Automatic schedule sync
- Layover weather forecast
- Crew member notes
- iCal calendar sync
- Instant messaging
- Group crew chats
- Trip acknowledgment (SWA)
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CrewZApp provides pilots and flight attendants a calendar of their schedule, trip views AND MORE with information directly loaded from their airline’s server. Supported Airlines: Flica airlines: Endeavor, Frontier, Hawaiian, Jazz, JetBlue, Mesa, Porter, PSA, Republic, Silver, Spirit and West Jet(please email support if there are issues or you want to help with testing) Southwest Airlines Features for ALL AIRLINES: -Fast Schedule sync - automatically syncs in the background with notifications and alerts for WHAT CHANGED -Forecast weather for layovers -Create notes for: crew members, airports, flights and hotels to include hotel notes that are shared between all crew members(for good restaurants, shopping, golf, etc.) -Sync to your iCal calendar(s) -FFDO links -KCM graphical and text info Social Features for ALL AIRLINES: -Friends list with instant messaging between friends -View one or more friends' schedules on a single calendar, including your own schedule with common days off highlighted (great for planning get togethers) Crew Chats: A group chat for each overnight and for each flight - great for texting your crew(coffee, late, van time changes, etc.) or for planning outings on overnights -Calendar and Notifications for shared overnights and airport layovers(when you and a friend are at an airport or overnight at the same time) Additional features for SWA crews: -Add a commuting flight to your schedule -View flying/credit summary data by tapping a month - includes a quick link to your PAYROLL REPORT -You can ACKNOWLEDGE TRIPS in the app! No more logging in to CWA! -View CWA Messages and acknowledge them(see them only once) -Gates, delays, weather and RELEASES(for pilots) are all updated automatically with notifications for changes - works on airplane wifi! -View AIRPLANE SWAPS -View vacation open time and trades Additional Features for SWA Pilots: -phone numbers auto loaded from CWA when viewing a crew member, quick links to call or text -View OPEN TIME trips graphically - fast updates, color coded with filters -Check your LEGALITY for a trip -View other bidders with PROPERLY SORTED BID AWARD ORDER -View the CAP for each base for your position Additional RESERVE features for SWA Crews: -Your CALLOUT ORDER is automatically loaded and viewable in the app(updated twice an hour) -You will get notifications for order changes -One tap from your reserve trip to view the RESERVE REPORT with your name highlighted -FAs: Tap on AS1 to see your airport standby times In the true spirit of a subscription model we are committed to adding features and improvements. Here are just a few of our ideas for the future: -Add reserve callout info to Flica users -bidding on open time -graphical, quick and easy trip trade, open time, and ELITT viewing, posting and trading for FAs and pilots with filters(SWA and FLICA) -tracking commuting flights Subscription info: CrewZApp is a subscription service and is $3.99 for pilots and $2.99 for Flight Attendants -Payment will be charged to iTunes Account at confirmation of purchase -The subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period -Account will be charged for renewal within 24-hours prior to end of current period -If you want to manage subscriptions or turn off auto-renewal, go to your Account settings after purchase -Any unused portion of a free trial period, if offered, will be forfeited when a user purchases a subscription to the app Free without login: view KCM airports track southwest flight status, links to other airlines Terms of Use: https://techdebtsolutionsllc.com/index.php/terms-and-conditions/
Screenshots
Verdict
The clearest difference is review sentiment: CrewZApp at 49% against CrewMobile's 4%. CrewZApp also leads on rating (4.0 vs 1.6) and update cadence (every 3 weeks vs every 3 months). CrewMobile's advantage is monetization model (free with in-app purchases vs subscription). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. CrewMobile sells 9 in-app purchases, starting at $0.99 per month and CrewZApp sells 2 in-app purchases, starting at $2.99 per month. Whichever you choose, the download price is not the number that matters.
CrewZApp holds the better App Store score, 4.0 against 1.6. That said, the two scores are not equally well evidenced: CrewZApp has 180 ratings behind it against 35, so its average is the more settled of the two. Written reviews point the same way: 4% of CrewMobile's written reviews are positive against 49% of CrewZApp's.
CrewMobile ships an update every 3 months, CrewZApp every 3 weeks. The most recent releases landed on September 27, 2026 and June 11, 2026 respectively.
| Parameter | CrewMobile | CrewZApp |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (35 ratings) | 4.0 (180 ratings) — better |
| Positive reviews | 4.3% of reviews | 49.2% of reviews — better |
| Number of ratings | 35 | 180 — better |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | Yes | Yes |
| Monetization | Free with in-app purchases — better | Subscription |
| Devices | iPhone, iPad, iPod, Apple Watch | iPhone, iPad, iPod, Apple Watch |
| Requires iOS | 13.0 | 13.0 |
| Further details — not scored | ||
| Size | 17 MB | 55 MB |
| Age rating | 4+ | 4+ |
| Developer | CAE Flight Services USA Inc. | Tech Debt Solutions LLC |
Customer experience
CrewMobile
CrewZApp
Bugs and requests
CrewMobile
Not enough reviews yet to summarise bugs or requests.
CrewZApp
Reported bugs
31 issues- Cannot log in
- Schedule not updating
- App crashes
- Support email returns undelivered
- Error when logging in
Show 26 moreShow fewer
- App doesn't work
- No gates or release information
- Gate locations and dispatch releases not showing
- Cannot load commuting flight information
- Releases are hit or miss
- Cannot get DH boarding pass
- Hotels not in database
- Flight tracker on each leg lost
- Airline prevented app from showing gate number
- No new update available
- Cannot log in with work password
- Emails to support not answered
- Mobile version not working for a month
- No response to support emails
- Reserve lineup not fixed
- App crashed for three days without update
- Reserve feature for SWA doesn't load properly
- Reserve list not viewable
- App crashes when trying to open after update
- Stopped working with SkyWest logins
- Trouble since installing
- Constant crashing
- Force closing when trying to log in
- Failed to load schedule
- Doesn't work on iPhone 7
- Wouldn't pull same info as other phones (releases, crew names)
Requested features
9 requests- Add hotel pictures
- Add hotel address with map links
- Allow direct texting to crew members
- Add monthly totals (TAFB)
- Offer annual subscription option
Show 4 moreShow fewer
- Add dark mode/night mode
- Allow FA's to see pilot info and take notes
- Add notifications for trips popping in OT while on reserve
- Ability to view monthly totals including TAFB
In-app purchases
CrewMobile
- Wake Up Calc$0.991 Month
- Flight Info$0.991 Month
- Language Packs$0.991 Month
Show 6 moreShow fewer
- Expenses$2.991 Month
- Calendar Sync$2.991 Month
- Rules Checker$2.991 Month
- CrewWatch$4.991 Month
- Open Time$4.991 Month
- Swaps$8.991 Month
CrewZApp
- CrewZApp subscription for FAs1 Month trial$2.991 Month
- CrewZApp subscription-Pilots1 Month trial$3.991 Month









