Critter - Pet Owners & Pros

How to cancel a subscription on Critter

How to cancel a subscription on your iPhone

Discover how to cancel a subscription through Apple or one purchased via an app on the App Store.

  • Open the Settings app.
  • Tap your name - "Apple Account, iCloud and more"
  • Settings
  • In the first section, tap Subscriptions.

    Show screenshot.
    Apple Account on iPhone
  • Select the Critter subscription you want to cancel.

    Show screenshot.
    Apple Account subscriptions on iPhone
  • Tap to Cancel Subscription. You may need to scroll down to locate the Cancel Subscription button. If the button is missing or a red expiration message appears, the subscription has already been canceled.

    Show screenshot.
    Subscription screen on iPhone

Cancel a subscription on your Mac

  • Open the System Settings app.
  • Click your name - "Apple Account" in the top-right corner.
  • Click to "Media & Purchases" in the left-hand menu.

    Show screenshot.
    Settings
  • Click to the "Manage..." button next to "Subscriptions" in the left-hand menu.

    Show screenshot.
    Settings
  • Select the subscription you want to cancel. You may need to scroll down to locate the Cancel Subscription button. If the button is missing or a red expiration message appears, the subscription has already been canceled.

    Show screenshot.
    Settings
  • Click the "Cancel Subscription" button.

    Show screenshot.
    Settings

Unable to find the subscription you want to cancel?

  • If you member of family account, you need to contact your Parent or family account owner to cancel the subscription by following the steps above.

  • If the receipt lists another Apple Account you use, sign in to that account and follow the steps in this guide to cancel the subscription.

  • Consider contacting app support or visiting the developer's website for assistance.
    Follow by this link to discover the Critter in the App Store.

    App Support

Critter subscriptions

Critter Pro, 1 User

The full Critter mobile platform for pet care

$35.001 Month

151-1000 Monthly Bookings

The full Critter mobile platform for pet care

$44.991 Month

Critter Pro, 2 Users

The full Critter mobile platform for pet care

$45.001 Month

Critter Pro, 3 Users

The full Critter mobile platform for pet care

$55.001 Month

Critter Pro, 4 Users

The full Critter mobile platform for pet care

$65.001 Month

Critter Pro, 5 Users

The full Critter mobile platform for pet care

$75.001 Month

Critter Pro, 6 Users

The full Critter mobile platform for pet care

$85.001 Month

Critter Pro, 7 Users

The full Critter mobile platform for pet care

$95.001 Month

Critter Pro, 8 Users

The full Critter mobile platform for pet care

$104.991 Month

Critter Pro, 9 Users

The full Critter mobile platform for pet care

$114.991 Month

Critter Pro, 10 Users

The full Critter mobile platform for pet care

$124.991 Month

1001-2000 Monthly Bookings

The full Critter mobile platform for pet care

$128.991 Month

Critter Pro, 11+ Users

The full Critter mobile platform for pet care

$134.991 Month

2001-3000 Monthly Bookings

The full Critter mobile platform for pet care

$198.991 Month

3001-10000 Monthly Bookings

The full Critter mobile platform for pet care

$249.991 Month

10001+ Monthly Bookings

The full Critter mobile platform for pet care

$299.991 Month