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CRM Video

CRM Video

by CDK Global, LLC

246 ratings
3 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • August 1, 2025
  • August 13, 2026

Features

Developer

CDK Global, LLC
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CRM Video screenshot #1 for iPhone
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CRM Video screenshot #3 for iPhone
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CRM Video screenshot #5 for iPhone
iphone
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About

Record, send, and track personalized video messages directly within your CRM workflow. This app empowers automotive professionals to build trust, boost engagement, and drive sales through face-to-face communication.

✓Record and upload videos
✓Customize with branded landing pages
✓Merge multiple video clips
✓Send via email, text, or social
✓Track engagement metrics
✓Manage video library
Show original description
+1

What's New in CRM Video

260.08.03

August 13, 2026

Minor bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Video

I use this daily as a technician I would recommend either being able to go back after watching the full video instead of watching the clips one by one because if a mistake is made you cannot go back and redo one clip instead you have to do the whole video
Diaz_LIVDiaz_LIV

Your system is slow

Your system is outdated slow and it’s glitchy
FARRISH1515FARRISH1515

Slow as molasses

Terrible! The only reason I am still using is because it is required by my dealership. 2 mins to shoot the video but 45 mins to send! The features on the app are great! But how good are the features when the app itself isn’t highly effective or efficient?
Strong_ArmStrong_Arm

Developer apps

Redline Inventory Enterprise
Redline Inventory Enterprise

Vehicle Inventory Management

📷 Photo & Video

(4)

Free
Vehicle Inventory Suite
Vehicle Inventory Suite

by CDK Global, LLC

📊 Productivity

(7)

Free
See developer apps

FAQ

What is CRM Video used for?

CRM Video allows automotive professionals to record, send, and track personalized video messages directly within their CDK CRM workflow to build trust, boost engagement, and drive sales.

Can I record videos directly in CRM Video?

Yes, you can record videos on the go using your phone's camera or upload existing videos from your camera roll within CRM Video.

How does CRM Video help close more deals?

By enabling face-to-face communication through personalized videos, CRM Video helps automotive professionals stand out in inboxes, increase appointment shows, build stronger customer relationships, and ultimately close more deals.

What kind of engagement metrics can I track with CRM Video?

CRM Video provides real-time engagement metrics, including video views, clicks on call-to-action buttons, and email opens, allowing you to gauge customer interest.

Does CRM Video have ads?

Yes, CRM Video contains advertisements, as indicated by its ad-supported monetization model.

What devices is CRM Video compatible with?

CRM Video is available for iPhone, iPad, and iPod devices, supporting iOS.

How often is CRM Video updated?

The latest version of CRM Video is 260.01.02, and it was last updated on January 26, 2026, indicating regular maintenance and updates.

What is the age rating for CRM Video?

CRM Video has an age rating of 4+, making it suitable for a broad audience of users.