About
This mobile application provides automotive dealership professionals with a faster, more intuitive, and highly responsive workflow. It empowers sales teams to manage leads, scan customer information, and desking deals directly from the showroom floor or lot.
What's New in CDK CRM
1.3.0
November 6, 2026
What's new in 1.3.0 * OFAC Compliance Viewer * Fixes for login issues * Fixes for sending emails
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FAQ
What is CDK CRM?
CDK CRM is a mobile application designed for automotive dealership professionals. It offers a streamlined workflow for managing sales, leads, and customer interactions directly from mobile devices.
What are the key benefits of using CDK CRM?
Key benefits include a performance boost for faster operations, a streamlined user interface for easier navigation, advanced scanning capabilities for customer data and trade-ins, and an AI summary to quickly digest customer history.
Can CDK CRM be used for desking deals?
Yes, CDK CRM offers an "In-Showroom Experience" that allows users to desking deals, evaluate trade-ins, upload documents, capture credit applications, and present quotes directly from the showroom floor or lot.
Does CDK CRM replace the legacy app?
Yes, this completely redesigned CDK CRM mobile app replaces the legacy "CDK Modern Retail CRM" mobile app. Users should download this new version and log in with their existing dealership SSO credentials.
What devices does CDK CRM support?
CDK CRM is supported on both iPhone and iPad devices, providing a mobile-first experience for dealership professionals.
How often is CDK CRM updated?
The latest version, 1.3.0, was released on November 6, 2026, indicating regular updates to improve performance and features. The app was initially released on September 29, 2026.
What is the age rating for CDK CRM?
CDK CRM has an age rating of 4+, making it suitable for a broad range of users within the business context.
Is CDK CRM free to use?
Yes, CDK CRM is available for free. There are no in-app purchases or advertisements mentioned in the provided data.
