The worst customer service
I’ve never wrote a review but I think crocs deserves one for their poor customer service. For context I have bought crocs about 26 days ago and I’ve been trying to return them for 2 weeks. They say you need an order number but when you use the RIGHT order number it comes up as not found even though I can see the order through the account. The live chat is useless aswell as it only sends out automated responses so it won’t help you and the number they gave you to ring if they’re are any problems come up as “you can’t ring because you have no credit” I have unlimited calls so I should have enough but it’s Becuase they have given a fake number. Maybe if returning crocs was as easy as buying them then global warming might get better.
Show more
App not working at all
Always display oops sometimes went wrong
No Help
If you call you get no one ,say they’re helping other customers,you wait for more than 30 minutes and then they hang up
App keeps crashing!
I’ve had to unload this app multiple times while trying to order during a sale!! This is terrible!
Ads not working
I keep getting solicited for 2 for 50 crocs and would love it however, I choose 2 and it doesn’t work after selecting 2 they are listed for the ad price.
