Crocs Reviews: Is It Legit?

Customer Experience

Positive experience25.1% of reviews
Neutral8.0% of reviews
Negative experience67.0% of reviews

~ Based on 702 written reviews from the US App Store.

What users say about Crocs

Is Crocs Safe?

Crocs appears safe based on user ratings. AppsHunter Safety Score for Crocs is 94/100.

This assessment is based on 46,535 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience
1.7% of ratings suggest some concerns
5.1% of ratings point to a risky experience

~ Based on 46,535 App Store ratings for Crocs.

Is Crocs Legit?

Crocs appears to be a legitimate app. AppsHunter Legitimacy Score for Crocs is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love crocs but this app

Not working correctly can add to cart won’t show cart too many glitches even on site so frustrating been a problem for months pls fix your app and site asap

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Honestly, Crocs needs to do a much better job managing its online inventory. It’s ridiculous how often the sizes and styles customers want are out of stock. What’s the point of having an online store if there’s almost nothing available to buy? Customers shouldn’t have to keep checking the website hoping their size will finally be available. Crocs needs to restock products more frequently and offer a better selection of sizes. This is frustrating and disappointing for a brand this popular.
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OOOPS

That’s all I get when I try to look at order history every time I open the app.

Bad

The app is always glitching doesn’t work at all

App stinks

Every time I go and try to order from this app, it never works properly. It keeps telling me oops, try again. Get your act together!

I can’t with the crocs app they suck now.

Out of my size feel like it never restocked and dose not have what I’m looking for like back then I did find what I wanted but now just sad 1 big star. Fix your app for real😢

Rate

Continuously receiving emails to rate the app. I hate the app!! However I’m sick of receiving the emails! I don’t even have the app downloaded anymore. Crocs is a joke they have NO loyalty program, no rewards program and when they do decide to give someone any type of discount or coupon it’s usually only for their birthday and you can’t even use it in store. So annoying!! Step it up crocs
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Nul

Nul, j’ai commender mes crocs il les ont annulé car elle était en rupture de stocks je suis déçu j’ai eu un faux espoir il faudrait sérieusement revoir votre site et vos manière de faire je n’achèterais plus ici je suis déçu

Never works

The app never works. Half the time I can’t add anything to my cart. If I actually am able to add something to my cart, the app won’t let me view the things in there.

App really needs some serious fixing, also add some features.

App is not working properly. It’s glitching, bugging and sometimes it’s crashing. It’s also closed the app itself. The app needs some features like adding favorites or a wishlist or saving for later to save some nice products to buy later. Also when I go back to the page the app ends up crashing or closing by itself. Please fix them and add some nice features asap. Thank you for your attention to this issue. 🙏🏼
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App crash

The app sucks! I rather buy online because a majority of the time the app will crash and I'll have to uninstall and then reinstall

Can’t use app

I guess with the new update I can’t use the app. Password won’t work, can’t create a new account, can’t change password. My cart says 3 items and when I try to go to the cart it says to my cart is empty. Try to add to cart and it says to try again later.

App Crashes

This app is so frustrating and annoying. Everytime I remove an item from my cart, it crashes and I get an error code. “Ooops something has happened.” And only if I delete the app from my phone and reinstall it will it allow me shop again. As long as I do not remove an item.

Inconsistent

Sometimes it works. Sometimes it doesn’t.

Horrible Service

Ordered a pair of crocs and returned them 3 weeks ago. I understand not processing my return until it’s received but THREE weeks is quite enough time. Now I have to track down the package even though I have a receipt of dropping it off at Kohls. I’ll probably never order from crocs again.

App needs work

Love Crocs. Hate the app.
The “select a size” pop up is not only a huge box, but it stays up and gets in the way of the description, reviews, etc. It needs to be removed once the size is selected.

Horrible

Never works and always crashes

No place to write a review

How do I write a review on shoes I have purchase the past year ?

Laggy and buggy

Very laggy and buggy

Confusing and false advertisement

Its tellin me that i hace 15 porcent off by singing in im doing so and its not giving me nothing, weird and horrible app