Crocs User Reviews

Customer Experience

Positive experience25.5% of reviews
Neutral8.0% of reviews
Negative experience66.5% of reviews

~ Based on 689 written reviews from the US App Store.

What users say

Is Crocs Safe?

Crocs appears safe based on user ratings. AppsHunter Safety Score for Crocs is 94/100.

This assessment is based on 46,530 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience
1.7% of ratings suggest some concerns
5.1% of ratings point to a risky experience

~ Based on 46,530 App Store ratings for Crocs.

Is Crocs Legit?

Crocs appears to be a legitimate app. AppsHunter Legitimacy Score for Crocs is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nul

Nul, j’ai commender mes crocs il les ont annulé car elle était en rupture de stocks je suis déçu j’ai eu un faux espoir il faudrait sérieusement revoir votre site et vos manière de faire je n’achèterais plus ici je suis déçu

Horrible Service

Ordered a pair of crocs and returned them 3 weeks ago. I understand not processing my return until it’s received but THREE weeks is quite enough time. Now I have to track down the package even though I have a receipt of dropping it off at Kohls. I’ll probably never order from crocs again.

App needs work

Love Crocs. Hate the app.
The “select a size” pop up is not only a huge box, but it stays up and gets in the way of the description, reviews, etc. It needs to be removed once the size is selected.

Horrible

Never works and always crashes

No place to write a review

How do I write a review on shoes I have purchase the past year ?

Laggy and buggy

Very laggy and buggy

Confusing and false advertisement

Its tellin me that i hace 15 porcent off by singing in im doing so and its not giving me nothing, weird and horrible app

Fatal

Nunca deja ver completa tus opciones, siempre sale que hay un error!

App is not working properly

The app is not working correctly at all. I was able to complete an order but when I went to shop for more items, I would get error messages. I added some of the charms to the cart and when I went to view the cart, it would say that the cart is empty. However, it shows that there is one item in the cart. If I try to a product, I get an error saying “oops there’s something wrong”. I am unable to use the app to shop for anything at the moment.
Show more

Crocs

Is the best store in the world

Needs an update or something

app keeps glitching saying "oops something went wrong" and says my cart is empty while having two items in it.

App is horrible

I have to do my shopping on the Internet because the app does not work properly and yes it is currently up to date. Can’t access my cart nor my order history. Please fix theses buggs

Oops! Something went wrong….

App keeps giving this error for past few days, super weird….

App Glitching

The app keeps emptying out my cart every 5-10 mins. This is so annoying. I have to start all over adding my stuff back to the cart. Please fix or I’m deleting the app and will purchase my items in store.

Love my crocs but frustrated with app

App glitches quite a lot. Says my cart is empty when it’s not and freezes. I have been trying to stay with it but it gets truly frustrating

App sucks

You can load up your cart and then suddenly it’s “empty” yet there’s still a bubble on the cart icon saying how many items were in the cart but it remains empty.

The worst customer service

I’ve never wrote a review but I think crocs deserves one for their poor customer service. For context I have bought crocs about 26 days ago and I’ve been trying to return them for 2 weeks. They say you need an order number but when you use the RIGHT order number it comes up as not found even though I can see the order through the account. The live chat is useless aswell as it only sends out automated responses so it won’t help you and the number they gave you to ring if they’re are any problems come up as “you can’t ring because you have no credit” I have unlimited calls so I should have enough but it’s Becuase they have given a fake number. Maybe if returning crocs was as easy as buying them then global warming might get better.
Show more

Junk app

I love crocs but this app is junk. Anytime I save something for later or remove something from my cart or even change a size it glitches and I have to delete it and redownload it for every single change I make. It’s a nightmare…they charge enough for their shoes, they could invest in the app

App is crashing

Every time open this app is crashing .

App not working at all

Always display oops sometimes went wrong