Crocs User Reviews

Customer Experience

Positive experience26.8% of reviews
Neutral8.5% of reviews
Negative experience64.8% of reviews

~ Based on 639 written reviews from the US App Store.

What users say

Is Crocs Safe?

Crocs appears safe based on user ratings. AppsHunter Safety Score for Crocs is 94/100.

This assessment is based on 46,442 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.4% of ratings point to a safe experience
1.7% of ratings suggest some concerns
5.0% of ratings point to a risky experience

~ Based on 46,442 App Store ratings for Crocs.

Is Crocs Legit?

Crocs appears to be a legitimate app. AppsHunter Legitimacy Score for Crocs is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Glitchy and annoying

Your pop ups for your sales are annoying every 5 minutes it pops up I get it there’s a sale and also app is super glitchy when toggling between categories and the cart and also adding promo codes makes the cart disappear so you have to redo the add to cart, giving 3/10 not great at all.

Crashing

Every time I get on the app it’s not working even after the update

this app sucks

i love crocs so much and all i want to do is scroll on the app & daydream about the shoes i want to get but it wont let me register or really do anything jt just keeps crashing please fix

Deleting this app

This app is so irritating, I deleted and downloaded so many times and it never works. I’ll try to add item to my cart and either it won’t add it at all and if it does, when I go in my card it says my carts empty. I’m permanently deleting the crocs app.

The App barely works

I love Crocs, however the App is not helpful. I have done the updates and refreshed the App. I can see the number display of how many items are supposed to be in my cart but it says cart is empty. I have also tried tapping on other items and then i get an Oops message. Please help.

App crashes constantly

Everytime I try to order the app crashes.

Worthless

I tried to buy crocs online. When the web version refused to allow me to place my order and gave no error besides one telling me to contact support I did. They told me to install the app, now I am unable to add anything to my cart there. RUINED my experience with Crocs. I have been troubleshooting for an hour.
Show more

Glitchy

Constantly glitchy. Signs me out and doesn’t connect my purchase to my email. When I try to open the app and check out even when signed out it shows there are items in my cart, but that my cart is empty. Doesn’t make any sense. Have tried closing and updating. This has been going on for months.

App suckksssssss

Respectfully… your app makes me want to throw my phone at a wall.
The app glitches nonstop. I can’t add items, I can’t remove them, and sold out items seem to send the whole thing into a spiral. What should be a 2 min purchase turns into force closing the app and restarting my phone.

Please fix! Buying Jibbitz shouldn’t be this hard
Show more

One of the worst apps

For such a huge company you’d think they’d have the best apps. Every time I open the app and start shopping I always encounter a hiccup. Finally after shopping for quite a while I go to my cart and the cart says “empty”. I know that’s definitely not the case. This happens almost every time I use the app. To the point that I end up just going to the site on my browser. Or sometimes I go to a specific item on the app and it says “oops item not found”. This happens everytime. Along with the fact that everytime there’s an actual sale and the item I want to buy is sold out and then their app issues this is why I rarely buy from you guys.
Show more

Cart not saved

I added 5 things to my cart. None of them were saved. I also tried to register for an account but it wouldn’t accept my name or email address. These are basic things that a shopping app should be able to do right

Fix the bugs on the app

It’s always crashing it says there something wrong ever time I have to uninstall it and install it again ever time I want to use the app to order or even look up certain items

I guess they don’t want our money

No way to pay, app and website doesn’t let me complete

Hard to Navigate

I have been trying to place an order for over an hour. Every time I get to the proceed with payment page it tells me an item in my cart has the wrong price. It is 30% off site wide but the app will not process the items at the price- very frustrating. Also waited for Live chat for over 15 min and no one ever came on. Do better Crocs Canada
Show more

App issues

Trying to check out a purchase and it’s telling me my car is empty

Needs improvement

I love crocs and I have just placed an order on the website but the app itself is being really glitchy, not sure if that’s just my phone. It’s making it unusable.

Never works

I fill up my cart and when I go to check out, it says cart is empty. Annoying.

Hey guys

Help people is this site legit Crcos site
If you can let me know that would be fantastic
And

Bug de l’application

L’application est génial mais vous pouvez pas régler le soucis de bug ? Sinon top

cant even sort

cant even sort shoes by highest to lowest on the “filter and sort” button.
what a waste of an app, the website is way better.