Crunchyroll Reviews: Is It Legit?

Customer Experience

Positive experience47.1% of reviews
Neutral11.0% of reviews
Negative experience41.9% of reviews

~ Based on 7,245 written reviews from the US App Store.

What users say about Crunchyroll

Is Crunchyroll Safe?

Crunchyroll appears safe based on user ratings. AppsHunter Safety Score for Crunchyroll is 95/100.

This assessment is based on 1,526,721 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.5% of ratings point to a safe experience
1.9% of ratings suggest some concerns
3.6% of ratings point to a risky experience

~ Based on 1,522,811 App Store ratings for Crunchyroll.

Is Crunchyroll Legit?

Crunchyroll appears to be a legitimate app. AppsHunter Legitimacy Score for Crunchyroll is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

애니가 너무 없음...

애니가 거의 없는 수준임 유명한 작품들, 5년 10년된 애니들 다시볼 수가 없음. 그나마 자막 끄고 볼 수 있는 데는 여기뿐인데. 봤던 애니가 하나도 없다

Response from developer

안녕하세요! 많은 애니메이션이 부족하다는 점에서 실망하셨다는 말씀을 들으니 안타깝습니다. 특히 오래된 유명 작품들을 다시 보고 싶으신 마음이 이해됩니다. 저희는 여러분의 소중한 의견을 바탕으로 더 다양한 콘텐츠를 제공하기 위해 노력하고 있습니다. 추가적인 세부사항이 있으시면 언제든지 저희 지원팀에 연락해 주세요: https://got.cr/help-cr. 여러분의 피드백에 감사드리며, 평가를 업데이트해 주시는 것도 고려해 주시면 감사하겠습니다. The Crunchyroll Team 🧡

Nothing works.

They signed me out, then i couldn’t get back in. I couldn’t rest the password, so very time i had the link sent i would click it and it would just open the crunchyroll app.. they i try ti click the help link and that doesn’t work either. what is the actual point of customer service that’s isn’t accessible?
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Anime

Best place to watch

bug

for some reason it bugs. as in my screen either turns black, freezes, continues video but no audio and video frozen. very weird. happens alot, hope they fix it

Add a “pay now” option.

You currently have it so that a debit card that doesn’t go through is on subscription renewal cannot be tried again at the user’s request. But I’ve had issue with identity theft, so my cards are all locked, always, and they will stay that way. I only unlock them to make payments, then re-lock them again, always.

Please add a “pay now” option so I don’t have to jump through extra hoops to keep paying you. I would actually prefer to *pre-pay* for a month so service like I do with everything else.
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Crunchyroll

This app is great for anime’s that are no longer on other platforms and have more released episodes than most.

The worst app

What kind of app is this it’s so expensive and it’s ment to be £6 per month they made me pay £35 per day also it was free with adds they’re very money greedy

Just logged me out

Man this app randomly logs me out even in the middle of shows. With all this ai out fix it

Kinda dumb

OGs not having the dubs available like what the hell do you mean naruto is only available in japanese thats insane

Not even free

You can’t even watch anime without having to pay $10+ being back the free tier and the ads omg. 🫩☹️

Do better!!

My Crunchyroll account signs out of my devices i have connected to it constantly, i'm fed up because I can't cancel my subscription either because it always takes an hour plus to sign me in. Besides the usually mainstream all of its other series in the app are very mediocre Isekai slop, if Crunchyroll didn't have Re: Zero or JJK I wouldn't even have purchased the subscription. Crunchyroll isn't bad if you're a sub watcher in my opinion, unfortunately the subtitles 70% of the time are either straight up wrong translations, or delayed.
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Money hungry

They are extremely money greedy. They take your money for insane amounts, the fact they don’t even consider for a second to just give ads instead is baffling to me when they know people are out trying to male money. Not everyone has 19 dollars to spend on anime that should be FREE to watch

Stop changing how the apps work!

For the love of all that’s good in the world will please stop changing how the apps work!!! And this isn’t just about iOS!!! Since the last update I’ve now gone from telling what show has a new episode to now…once again…having to guess!!! And please, if you have a button that allows me to mark an episode/ show as watched, INCLUDE ONE THAT ALLOWS ME TO UNWATCH!!!!!!! Agian, this is for ALL apps Crunchyroll.
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If we started at the bottom, we’d still there.

The trash AI subs and bad localization are one thing. For this price I would expect a deeper catalog of older anime. The only reason I still pay is because I forgot that I had auto renew on. Sailing the Seas is more amenable at point.

Video Speed

Please, Please, Please 🙏 could we get 1.25x, 1.5x and 2x speed I love the anime, but they talk so slowly 🐌 I want to binge watch but at a faster pace.

Junk app

Never continues next episode, AirPlay not supported, tons of other issues they know about and refuse to fix.

Number one anime watching site for me

Crunchyroll is my favorite too watch anime for years idk if anything else compares just don’t raise the membership prices again

18

What’s the weathe

My Favorite

Literally my Favorite Subscription!!! 😍😍😍

Horrible

Tienen que arreglar muchas cosas y añadir otras, La app te consume todos los datos y eso que la calidad tampoco es que sea muy buena, tampoco te permite descargar algún capítulo para verlo después, obligatoriamente tienes que estar conectado a internet ya que con los datos te lo consume en minutos.