refund for CH? got single plugin then saw bundle
hello Eventide,
how are y’all?
I bought the crystal harmonizer then clicked on other apps y’all sell & saw the bundle & bought that to get your other amazing plugins for just $5 more - would it be possible to get a refund for the single crystal harmonizer purchase?
would be much appreciated.
Thanks, B.
how are y’all?
I bought the crystal harmonizer then clicked on other apps y’all sell & saw the bundle & bought that to get your other amazing plugins for just $5 more - would it be possible to get a refund for the single crystal harmonizer purchase?
would be much appreciated.
Thanks, B.
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Response from developer
Hi, Apple credits customers for apps they've already purchased within a bundle. So, the cost of Crystals should have been credited in the price you paid for the bundle.
Trippy and Cool
Very nice when you want some crazy sparkle or something that sounds nothing like the instrument you’re filtering. For appreciators of the non-essential freak out plug in. It’s not a must have but once you got it, you’ll want to use it a lot.
Can barely use it
When i open it as a plug-in it’s just a black screen.
Response from developer
Hi, sorry to hear it - could you please reach out to support@eventide.com with the following info, and we will look into it? 1) OS version you are using 2) DAW app you are using it with
Sounds fine, but crashes a lot.
When it works it’s fine, but frequent crashes make it unusable.
Response from developer
Hi, sorry to hear about the issues. If you email support@eventide.com with the following info we could help you resolve the issue: - What version of iOS are you using? - Are you using the app as a standalone or as an AUv3? If AUv3, what host app are you running it inside of?
Insane
Great. Just listen to some demos and you’ll be downloading before you know what’s happening
