Need to update its been there from years
This app need to improve there’s nothing in except you see your live data
Owner
I run 6-7 gas stations & this app works perfectly! Maybe if it was more new & modern looking with better layout but gets the job done! :)
Terrible!
I was forced to go to C-Store after they bought EasyStore and what a huge disappointment! The entire platform sucks, and the app is useless. Promotions, PLU, fuel, lotto… nothing works as it is advertised. The entire company has made me start looking for a new co-op and loyalty program.
Sign in problem
After downloading new app I am unable to sign to new app. I put user name and password
Ability to update gas prices from the app.
Could you please add the ability to change gas prices from the app. Occasionally website doesn’t function well when attempting to change it from a smartphone.
Cost updating iffy at best
I run 4 stores with this software. Receiving deliveries and updating single items in the app causes some issues. I’ve noticed that after updating prices when scanning an item, there it times it will delete the cost (kind of annoying).
Adding new items will often times create items with 12 UPC digits, which sometimes causes errors in the C Store System (costs not saving correctly, etc.).
These have been ongoing issues for the past 3 years we’ve been using this as a back office: please fix.
Adding new items will often times create items with 12 UPC digits, which sometimes causes errors in the C Store System (costs not saving correctly, etc.).
These have been ongoing issues for the past 3 years we’ve been using this as a back office: please fix.
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Your session has expired please relog
Constantly logging me out, and now I’m in an infinite loop of being logged out as soon as I log in. Am forced to wait a minimum of 10 minutes for it to start working again. 30% of the time the app is unusable, which means it works more than half the time, but that’s a pretty low bar. 2/5 please fix
Decent app but not complete
Ever since PDI bought cstore pro, they keep saying they will add features and improvements but they haven’t done anything besides changing the look and logo. Their prices have gone up and service the other way (Down). Thinking about switching to a different services with all of our locations.
Owner 76
This company looks like is out of business they have took money for yearly fee and run no one is answering anything going to file dispute with bank
Owner
This company is real terrible at customer service, I think they’re out of business after they drafted us fees for the entire year 2024
No one is there to help
No one is there to help
Decent app but not complete
Ever since PDI bought cstore pro, they keep saying they will add features and improvements but they haven’t done anything besides changing the look and logo.
Their prices have gone up and service the other way.
Thinking about switching to a different services with all of our locations.
Their prices have gone up and service the other way.
Thinking about switching to a different services with all of our locations.
Service has been down for over a week
Paid for a year of service, but everything has been down for over a week. Asked for a refund, but customer service is completely unresponsive.
Always issues with app and software. Stay away. Finding another solution.
Very inconsistent app and software. Seems like communication issue between softwares is every other week. Of using this to manager business remotely, then stay away. Support doesn’t respect your need that you run a business.
Inconsistent app
The features and layout on the desktop site is not congruent with the app, which makes it difficult to teach new people how to navigate and use it.
Barcode scanner is super fast, which is great!
Barcode scanner is super fast, which is great!
Customer Service
Great App Bad Customer Service
Too many issues
Camera not focusing while scanning.
Live data doesn’t work the first hour of sales.
Live data doesn’t work past 12am.
Too many glitches.
Live data doesn’t work the first hour of sales.
Live data doesn’t work past 12am.
Too many glitches.
Customer service it’s really bad
Not even worth it for free they don’t even know how to setup EDI ?
iOS scan for price change not working
iOS camera for any new products update or price change not working,
Only good with android phone
Only good with android phone
Unreliable Service, Unauthorized Charges
Live Sales stops updating every few days. All sales data is uploaded to their servers which crash a lot. Support is non-English speaking and little help. Random charges to credit card, I got refunds, but they can’t explain to me why I am getting extra charges or how to stop them. They now require a contract, so expect to pay for 2 years upfront which is over $2,000 for unreliable service. Try Modisoft or another service before using this one.
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Scan tags?
I don’t understand why we cannot scan tags if the app has scan capabilities. I don’t have all the time in the world to write down all the upcs and take them to a desk top and key them all in. Why in the world is this not an option? None of my stores can keep up with the retails and tags due to the time it takes to make shelf tags. Why why why?
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