Crashes
It's ok until it randomly crashes..now says service failure. I tried uninstalling and reinstalling. I tried on my tablet. It won't work. I have to login on browser to view and it was working fine yesterday. It's had these random crashes before and it's kind of annoying and nothing I try fixes it
Never ending password changes.
Mobile app forces you to change your password. And to make things worse you can’t re use previous passwords. If you get your password wrong it will lock you out and you’ll have to call the bank. I’ve had my same user name and password at another bank king facility for over 15 years. Not sure why this has to happen at citizens
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“User blocked”
Works fine most of the time but sometimes it’ll just say “user blocked” and won’t let me in and I have to call the support number to get it to work, this has happened at least two or three times since I’ve got it and I’ve only had it for a few months
Have yet to use it
How can you use it if you can’t get in?
Will not flip to landscape mode
Used to flip to landscape mode but no longer will now. Deleted app and reinstalled but still won’t work
