CTLS Parent User Reviews

Customer Experience

Positive experience22.4% of reviews
Neutral7.5% of reviews
Negative experience70.1% of reviews

~ Based on 67 written reviews from the US App Store.

What users say

Is CTLS Parent Safe?

CTLS Parent appears mostly safe based on user ratings. AppsHunter Safety Score for CTLS Parent is 76/100.

This assessment is based on 1,173 user ratings, with an App Store average of 3.8/5.

Safety Analysis

68.9% of ratings point to a safe experience
6.7% of ratings suggest some concerns
24.4% of ratings point to a risky experience

~ Based on 1,173 App Store ratings for CTLS Parent.

Is CTLS Parent Legit?

CTLS Parent appears to be a legitimate app. AppsHunter Legitimacy Score for CTLS Parent is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awful & Useless

CTLS has been ridiculously glitchy & a poor user experience from the beginning, but now it is completely useless! I cannot access any messages from my kids’ teachers, schools or the district. This is a problem as all teachers in the district have been threatened and forced to use this TERRIBLE app to communicate with parents. I’m unable to see information about my kids even though I get the email notifications. Other platforms exist for this purpose - platforms that WORK. Instead this school district decided to give all the money to a friend of the superintendent to build an AWFUL app that instead of helping us to support our students, keeps us frustrated and in the dark. I hate CTLS and everyone involved.
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Frustrated parent

I have had the app for three years and not have had a problem since December 2024 it has been giving me problems and it is now February 2025 and I am still having problems staying logged in. When I tried to login, it is not letting me login and I have my information written down to ensure that I have the correct login information. I deleted the app totally off my phone. Re-downloaded it three different times and this third time it is still not allowing me to login. I am beginning to get a little frustrated with it because I am missing important information on my child that is in the Norton Park elementary I hope something can be done about this. In the meantime I will try to contact the service to see what is the problem. Hope it gets better.
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Good communications

CTLS really help me stay in touch with teachers and easy to send notes. Thank you

It is difficult hard to understand

I do not understand not helpful doesnt work

The app is okay but…

The app is okay but the system that it’s connected through creates glitches that affect parents and their feelings toward the educational system. Even being required to use such apps is harmful to those with beliefs that state no use of technology, along with their children/family. I’ve noticed system improvements but not through the entire system.
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The app is not ready

It is unfortunate that Cobb county deliver these kind of solutions when they are not ready. The app is not up to the stand and not performing as expected with many errors. Any commercial organization do some testing & invest on R&D before publishing “it is ready”.
Hope they follow better process in the future.
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Feedback

I love it, Very Helpful thanks

Review

I have written 2 reviews prior to this about this app and they never posted. Why are you blocking my review?

Why?

I’m so confused between CTLS Parent, ParentVue and ParentSquare. Why do there have to be 3 apps with 3 different logins? I keep getting various texts to have me read an announcement. I click on the text link and it takes me to CTLS that says NO ANNOUNCEMENTS. What does it want from me??? Ugh.

Email system is garbage

Teachers send emails through this system. You can’t just reply to the email because it will not go to the teacher. Instead, you have to start a whole new email and reference the email that has been sent through CTLS.

Students

Make one for students

Could be better

Teachers and the school principal don’t seem to get my email either from my email or the messages that I send through this system. I am disappointed in that.
I am pleased that students were able to go back in person and masks are optional this year. Thanks

Terrible

Waste of time platform that isn’t intuitive

😈

Candice died

Too many messages

I’m tired of the overlapping messages in CTLS and email. I end up ignoring them.

What’s wrong Cobb

Ridiculous program. Make it simple and practical.

More helpful than I expected

At first, I didn’t see the need for this app and now that we’ve learned how to use it, we appreciate this tool very much. It’s a direct line of communication with the teacher and school. It’s simpler than trying to search for staff email and going to my email to compose one.
I’m not constantly checking my phone, the alerts keep me informed and we are never overwhelmed with information. Between the number of alerts, the wording and app layout, it’s just right.
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CTLS Parent:Fail

As with most things CTLS , this platform is unreliable and not user friendly.

Good in concept only

Too disorganized... doesn’t work well, and sometimes not at all, when using an iPad.

It shouldn’t be this difficult to go back to 1st grade

On again off again!!! It seems as if when we’ve begun to learn CTLS, something happens or changes. Texts and emails are superfluous, and there are too many links from class to class. Parents and children are frustrated by these inconsistencies.