Terrible customer service
They have no problem cooking the books to squeeze $30 chargebacks out of you. They’ve gotten so lousy that when your debit card expires they don’t even send a new one out. But, if you want to send your money to a more competent bank to actually be able to use your money, they’ll just put your Zelle account on hold😂 Good luck trying to get it resolved too, because when you call now they “don’t have access”!!! Very unserious “bank” if you can even call it that.
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iPhone 17 pro max
Has problems. After receiving the code. There is no place to put it.
Top Rated
Would never find a more flexible financial management crew anywhere in the world
Review
Like the old mobile app much better
Always on time👌🏾
I love my Credit Union Of New Jersey Bank. They are so sufficient and the customer service is excellent and they know when someone is scamming with your account they will contact you in a minute to let you know that your account has been compromised. It’s because of my mother that I am a customer at this bank.
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Unnecessary fees
Why charges against use of savings accounts non participation fees, what precisely is that? Can you educate us because quite frankly we don’t understand what it is. Thanks
Send Wire
I had to send a wire and I couldn’t find it in the app.
Zelle
Very bad app I was going to transfer my money to this bank Nope not anymore going to a different bank
Always satisfied
The credit union is very supportive whenever I need them. I have have used many different things concerning this bank.
Loans
Checks deposit
Home approval letter
And looking forward to more. Thank you
Loans
Checks deposit
Home approval letter
And looking forward to more. Thank you
Best app!
I love the app it’s very convenient!
Review customer service mainly and locations
Customer service is horrible unless you reach one of the males who actually go out of their way to research what you are saying and then understand the issue or question. Please hire more males or people who want to actually help you research and u deters d the issue you have.
Also you need more credit unions locally where customers can actually conveniently go in and conduct business. Most of the local ones DO NOT do business with CUNJ.
Also you need more credit unions locally where customers can actually conveniently go in and conduct business. Most of the local ones DO NOT do business with CUNJ.
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Nobody does it better then y’all thanks
Nobody does it better than you
The best!
I love the app it’s very convenient!
ZERO STARS AWFUL:SERVICE APP & SITE
Less than one week in and I am OUT!
Paper trail pages and pages.
Never pick up and never get back if they do.
Terrible site
Worse antiquated app I have ever seen.
Paper trail pages and pages.
Never pick up and never get back if they do.
Terrible site
Worse antiquated app I have ever seen.
Does what you need
Works good, which is great.
Horrible
Trying to deposit a check for two weeks now how is it taking this long to fix something so important
Mobile check deposit doesn’t work - ruins checks
To deposit a mobile check, you are required to write “for mobile deposit” on the check. Except now there’s something wrong with the app’s camera integration and when you go to take a photo of the check, you just get a blurry screen that tells you to rotate the camera. So it’s impossible to actually make the deposit - and now that you’ve written “for mobile deposit” the check is ruined.
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Camera won’t focus
Why won’t the camera focus when trying to deposit a check?
Bug
Please fix the most recent version.
It does not allow to deposit a check.
After entering the amount , the app asks to change a position of the phone but does not recognize any movement. The screen remains blurry and the only solution is to shut down the app manually.
This feature used to work.
It does not allow to deposit a check.
After entering the amount , the app asks to change a position of the phone but does not recognize any movement. The screen remains blurry and the only solution is to shut down the app manually.
This feature used to work.
Can’t deposit with iPhone 12!
Starting about two weeks ago, I would begin to do a mobile deposit, and when I went to use the camera to take a picture, all I had was a blurry screen and instructions to rotate my screen. Rotating did not change anything, and the only thing to do was to shut down the entire app. I would’ve thought a fix would’ve been made by now, but there’s not even easy way to report a problem. Aside from submitting a negative review. So consider the issue reported!
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