Overheating Issues
Ever since the latest update, my phone gets incredibly hot. With or without a case. This in turn causes major lag issues and even goes so far as losing location and needing me to walk back and rescan a previously scanned area. Absolutely unusable!
Unreliable, Vague billing, extra costs for everything
Can’t stand this app. Doesn’t work like it says. You try to “send” a scan and the app says you can close the app and do other tasks on your phone. Not true. The app struggles to open, struggles to send my orders, now they charge for dimensions, billing is vague and inconsistent. Do better CubiCasa.
Won’t load
Won’t load into the app
Best App for floor plans
Really amazing app, works great.
Rising costs, rising problems
Going further and further downhill. Errors, delayed returns, increased fees and pushes to “join”. Very frustrating compared to what it used to be.
Doesn’t work
Created an account. Scanned the house. It promised a 6 hour turn around. Signed back into the app using my apple account and it stalls. When I relaunch it says “The social login provider’s token has been revoked.” The app doesn’t work any more and I didn’t received the drawings.
Product Exceeded Expectations
There is nothing better than downloading an app and it not only performs exactly as it should but exceeds that. Even better when it is user friendly. That’s app is amazing if I could buy stock in it I would.
Lots to love, but…
The dimensions are way off, so for the meantime I will just use the free option and see if it’s s something I’m doing wrong or if that’s just the way it works. I hope it gets better with more experience.
Overpriced Fees!!!
This service is great however they kill you with “large property” fees. They deem just about any moderate sized home as “large” because they include wall thickness and spaces not typically counted as square footage. As a real estate photographer, I’ve lost money on a lot of listings just using their services. Their solution is to become a preferred photographer and do a floor plan for every single listing, which isn’t always practical for every listing and not every client wants a floor plan. I’ve had to stop offering this service for larger homes because it will cost me more than I will make for offering the service.
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Overcharged and ignored
This was my first time using the app and was prompted with a Free first scan of a home. After submitting my first scan I was charged $52.50. I then contacted customer support and was ignored. It’s incredibly frustrating to be deceived and ignored. Also my scan was incorrect by 600 sq. Ft.
Can’t onboard
Trying to use the app on my iPhone 17 pro and it doesn’t work. I can’t get past the privacy notice page. I scrolled to the bottom of the page, and also tried tapping the “scroll to Privacy Notice” button and nothing happens. Most likely a bug affecting iOS 17. Hope they fix it
Awesome
App does exactly what I need it to. Reliable and accurate floor plans with no hassle.
Buggy and annoying.
App full of bugs, sometimes won’t even load up when you open it. Newest update is now having constant upload failures.
More annoyingly, they STILL haven’t added back the 3D mesh when you’re scanning so you know what’s scanned and what’s not. This is beyond stupid and my review will remain low until they put it back. Actively trying to convince my job to stop using this service and find an alternative.
More annoyingly, they STILL haven’t added back the 3D mesh when you’re scanning so you know what’s scanned and what’s not. This is beyond stupid and my review will remain low until they put it back. Actively trying to convince my job to stop using this service and find an alternative.
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Best simple floor plans
By far the best app for quick, simple, free floor plans. And it’s actually accurate unlike the other ones that try to throw in all the fancy 3D stuff and then try to charge you afterward.
Wow!!!!
Works wonderfully. Did a poor job of scanning my house, stuff on the floor, dogs in and out, and this amazing app 6 hours later sent me a perfect blueprint with dimension to my email. First one is free! Can't imagine what it would cost to have an architect do the same.
Confusing but it works
Scanned and it disappeared but then I open it later and it’s there… odd but it finally worked
False advertising
The app says you can do a floor plan in five minutes but once you finish walking around, it takes 6 to 12 hours for them to process it.
“Initializing dark magic…”
The app works fine, but I find the startup phrase “Initializing dark magic” very unprofessional for a business tool. This is client-facing software, and language like that feels out of place. Please update to something more neutral.
Great Product, Great Customer Servicr
Cubicasa has been a game changer for my business. As a realtor, I used to pay $119 for a basic floorplan through my photographer…but with Cubicasa, I can create a basic floorplan for free and receive it within 24 hours. If I need it faster, it’s just $15 for a six hour turnaround, and another $15 for the premium version. It’s incredibly easy to use, and the value is unbeatable.
What really stands out, though, is their customer service. On multiple occasions, I’ve had questions (totally on me! not because the app is hard to use), and every single time, the support team has been amazing. Every rep I’ve chatted with has been kind, helpful, and patient. I’ve never had a bad experience…only great ones.
So grateful for their product and their people. Highly recommend!
What really stands out, though, is their customer service. On multiple occasions, I’ve had questions (totally on me! not because the app is hard to use), and every single time, the support team has been amazing. Every rep I’ve chatted with has been kind, helpful, and patient. I’ve never had a bad experience…only great ones.
So grateful for their product and their people. Highly recommend!
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Find another app
CubiCasa just announced they will automatically upload all of your floor plans to Redfin. This change is a huge disappointment and is the last straw.
Other issues:
1) If you are at a location with no cell service this app will not open, it will freeze when loading up even when you have offline mode activated.
2) Sq ft measurements always seem to be wrong and clients complain about it.
3) The quality of scans has been going down hill. You can tell who ever puts them together just slaps text on the floor plan with no rhyme or reason. Text will be in a wall, sideways, uneven, etc. I have to fix the text after every scan.
I am now looking for a better floor plan app.
Other issues:
1) If you are at a location with no cell service this app will not open, it will freeze when loading up even when you have offline mode activated.
2) Sq ft measurements always seem to be wrong and clients complain about it.
3) The quality of scans has been going down hill. You can tell who ever puts them together just slaps text on the floor plan with no rhyme or reason. Text will be in a wall, sideways, uneven, etc. I have to fix the text after every scan.
I am now looking for a better floor plan app.
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