Equipment Failed/Unable to contact
We have emailed to try and get the service cancelled because our WiFi completely stopped working. There has been no response. It worked okay for about 4-5 months and then just quit. We keep getting charged for the internet we can no longer use or access. We have tried help forums, googling, emailing, etc. to no avail and the company will not respond.
Would give this zero stars if I could, DO. NOT. RECOMMEND.
Willing to update review, contingent upon the company canceling our service and refunding the money that has been taken from our account from when our Internet no longer worked.
Would give this zero stars if I could, DO. NOT. RECOMMEND.
Willing to update review, contingent upon the company canceling our service and refunding the money that has been taken from our account from when our Internet no longer worked.
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Response from developer
Dear user, you can send your questions back to the support mailbox (support@cudy.com). A technician will help you solve your problem.
Wake on lan update
I want to turn on my computer remotely via the cudy app. I have a TR30 router. Through the web interface, I can select the time for WOL and the computer will turn on at the specified time. But I can't change these settings when I'm not at home and not connected to the router network. I want to turn it on remotely at the moment when I need it, as it was implemented in my keenetic router. There I selected the device (and by the way, the devices were always shown there, regardless of whether the device was online or not, it was very convenient to see information about the device and view, for example, the mac address) and pressed the "Wake on lan" button, thereby turning on the computer. I want you to give access to this feature in your app, or at least enable the setup of wake on lan via the mobile app. I hope you will implement it soon. And I would also like to be able to assign an IP address to a specific device in the DHCP server. Please give me the opposite answer, I really like my router and I don't want to flash it on openwrt and other firmware just to have the WOL function. I'm missing exactly this feature in your app. I tried to set up a ZeroTier VPN, but again I can't do it. Thank you so much for your products, I look forward to this update.
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Response from developer
Dear James Lotte, We will consider your feature request for future App releases. Regarding specific client IP assignment: This is already supported via 'IP/MAC binding.' However, please configure this on the Web interface as it is not yet available on the App. Thank you.
Access issues
Can no longer access any of my routers via the app, not sure if an update caused this?
Should allow Mac Binding/Reservations via app
Should allow Mac Binding/Reservations via app
Response from developer
Dear user, you can send your questions back to the support mailbox (support@cudy.com). A technician will help you solve your problem.
Че писать
Сначала норм работало после через раз заходит и тд
It works
Cover almost all features you need, including VPN setup. Other features are available via web application
