Worst service ever
Frequent technical glitches
Response from developer
Thanks for flagging this. We found an issue affecting the pause flow and have fixed it in the latest update — please update the app and try again. If it still doesn't work, write to customercare@cuemath.com with your registered number and we'll pause it manually. Sorry for the trouble.
App crash after app update
Response from developer
Apologies for the trouble. We've fixed this in the latest update — please update from the Play Store and the crash should be gone. If it still happens, write to customercare@cuemath.com with your phone model and we'll look into it directly. Thanks for your patience.
A
OTP that never arrives
Gurbage app
Response from developer
Sorry — being locked out of the app entirely is unacceptable, and this was our bug, not anything you did. It's fixed in the current version. Please update from the Play Store, or uninstall and reinstall if the prompt still appears. Write to customercare@cuemath.com if it persists and we'll sort it out straight away.
Won’t work
Response from developer
Sorry about this — that was a bug on our side and it's now fixed. Please open the app again and it should work normally. If the update prompt still appears, uninstalling and reinstalling will clear it. Do write to customercare@cuemath.com if you face any trouble and we'll help straight away.
Not able to open app
Response from developer
Sorry about this — the app was asking for an update that didn't exist, which was a bug on our side. It's now fixed. Please open the app again and it should work normally. If the message still appears, deleting and reinstalling from the App Store will clear it. Write to customercare@cuemath.com if you need any help.
Horrible app
Response from developer
Sorry about this — that was a bug on our side and it's now fixed. Please open the app again and it should work normally. If the update prompt still appears, uninstalling and reinstalling will clear it. Do write to customercare@cuemath.com if you face any trouble and we'll help straight away.
Annoying App
Response from developer
Sorry about this — that was a bug on our side and it's now fixed. Please open the app again and it should work normally. If the update prompt still appears, uninstalling and reinstalling will clear it. Do write to customercare@cuemath.com if you face any trouble and we'll help straight away.
Support section
Response from developer
Sorry about that. We'd genuinely like to know what you were trying to sort out when it failed you — that tells us more than any metric does. Write to customercare@cuemath.com and a person will help you with it, and we'll use it to fix the bot.
