Horrible never use!!
Response from developer
We are truly sorry to hear you had such a negative experience with our app. If you could share what caused this frustration, please get in touch with our support team. Your feedback will help us make improvements.
Horrible
Response from developer
Hello, we’re truly sorry our app cannot recover deleted photos and only displays your existing pictures, failing to meet what our ads promised. We’re updating all promotional content to clearly explain the technical limitations of photo recovery and remove exaggerated marketing wording. If you subscribed and want a full refund, share your transaction receipt with our in-app support team, and we will handle your refund request without delay.
Weio
Response from developer
Hello, thanks a lot for your lovely 5-star rating! Your positive support is the biggest motivation for our team to keep improving the app. Feel free to reach out to our in-app support anytime if you have thoughts to share.
Totally disappointed
Response from developer
Dear user, We fully get why you feel deceived after seeing our Facebook ads and finding the app only works as a basic photo organizer, and we sincerely answer your worries about fraud and data collection. We are not scammers: We’re fully revising all promotional content to erase exaggerated photo recovery statements, and offer full refunds for unsatisfied subscribers as a proof of our sincerity. We never take your private info: All your photos stay locally on your device, we have no access to your image data, and our privacy policy fully complies with Apple’s strict regulations. We admit our ads failed to show our app’s actual positioning, and we will fix this issue completely in our next round of promotion. Feel free to contact our in-app support for a full refund with your purchase record.
Lies
Response from developer
Hello, we’re truly sorry our ads claimed to recover 10-year-old deleted photos, yet you couldn’t find any related button after checking the whole app. We’re updating all promotional content to remove misleading statements and fully explain the technical limits of photo recovery. If you subscribed and want a full refund, share your transaction receipt with our in-app support team, and we’ll handle your refund request right away. We’ll also add clearer feature navigation in the next app update to avoid this confusion for other users.
Boy, I needed This
Ten years ago I lost photo album would like to get them all back
Response from developer
We’re truly sorry we can’t help you recover your photo album from ten years ago, and we understand how precious those old memories are. Our app only works to sort and clean photos already on your current device, it cannot retrieve photos lost years ago. It will never delete your photos without your confirmation. We apologize for the disappointment and will optimize our instructions to avoid misunderstanding.