Keep Watching editing.
Would love to be able to edit the Keep Watching screen. Shows your not interested in hang around with out a edit function.
Back from the future
I used to love this app and watched for years most shows of interest. Cancelled it. But got a new offer,so i joined again only to find out that it has become a lousy app. Some videos won’t play unless you play them one after the other like in what’s in the barn. Worse, if you are in full screen,no way out unless you force close the app all together. It has become very unfriendly. Also, no idea how old is some of the stuff. You can’t see dates. I want to encourage them, but they need to get their shneegles up and running.
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WARNING: Cannot cancel subscription
Unethical subscription practices. Once they have your credit card, you are doomed. Cannot cancel online either, even on the very day that the charge appears on your credit card! Their website just sends you into a loop. When I wrote to them about this and said I want to cancel my subscription, they ignored my points entirely, but said they would cut their annual fee in half - but only if I contacted them again to let them know that I want to stay on with them again this year - which presumably means that we would repeat this process again next year. This is an UNETHICAL operation. You have been warned.
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Recommendation
Hey ! Curiosity stream kind of thinks that by making some documentaries, it makes people attached . But people get hooked to only micro learning and they seldom pay for documentaries . I suggest you create reels and host them on your platform and each reel shall have an explanation if you swipe right and a documentary recommendation if tapped on the right page. Call me back when you implement this . I will subscribe . Bye until then
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Sleezy tactics
They dont allow you to cancel your subscription with the same amount of ease as signing up for it. They wont even let you stop paying in app. You have to get redirected to some other site. Just not seeing “stop paying” easily in my app settings just felt really manipulative.
An app I get excited for on weekends
When I was a kid, I used to watch Discovery Channel all the time went to the store bought the tapes, but they don’t care about exploring the world anymore or showing cool documentaries when I found out Curiosity Stream was created by the original founders. I checked it out got a promo code sponsorship so I got a discount for a whole year and been watching ever since it’s good to know that documentary still have a place on streaming besides YouTube and Netflix
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Amazing Content/Too Little of It
They have amazing shows to nerd out to but they don’t have much and they don’t add much. It makes me not want to renew the yearly subscription and pay every couple of months.
Not family friendly
No profiles for family members. Subtitles and Audio are extremely limited. Usually English only and. It even hearing impaired options
Love this Great app!
I love this streaming service. It’s my favorite content and at a great price. Thank you so much!!!
Do Not Download
Please do not download or subscribe to this. They raise the price and charge your credit card. You cannot easily unsubscribe from them. No matter what they say, they do make it nearly impossible to stop these charges to your account. They are a nightmare!
“Need valid email”
I’ve been trying to the last hour! To make an account on this app and it’s been saying “need valid email” like I haven’t typed several different ones in the box. I can’t even open a ticket and ask for help because I don’t have an account. Because it won’t allow me to use ANY email.
I was interested
I got the app and it was free, I could watch documentaries but a pop up kept saying to….finish signing up to watch more.
Once I did that ,it took me to a payment and plan site.
I don’t mind at all that they have plans and charge but I do mind that it was not clear in the first place….so as usual another site has my email address and who knows what else.
I deleted the app and will set up a spam direction for any emails they send me.
Once I did that ,it took me to a payment and plan site.
I don’t mind at all that they have plans and charge but I do mind that it was not clear in the first place….so as usual another site has my email address and who knows what else.
I deleted the app and will set up a spam direction for any emails they send me.
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No way to cancel subscription
I was charged by this app after I stopped my subscription. They make it impossible to cancel the transaction as there is no way in the app to let you clear your billing information. This app survive by stealing money from people.
Good documentaries
If you like documentaries than this is the best app. If it had better funding for more originals it would be my go to for bedtime streaming. Lots of kid friendly educational content as well
Subscribed but not working
I paid for a year’s subscription but and have been billed but the app pay wall is coming up regardless. Please look into this or assist with a refund
Please Add Profiles
Please add multiple profiles. As of right now there’s only one profile so if you use with your family, it’s all shared on one page. Makes it difficult to continue watching what you were watching and your watchlist gets to be too much with more than 1 person.
Also on the homepage of the app on the Apple TV, please make it so that it saves your place on the page. For example if you click on a show to find out more info about it, then when you click the back button to go back to the homepage, it jumps you to the top of the page. So you need to scroll back down the page and find where you were before. Very frustrating.
But still has great content, would be nice if they added more shows on a more regular basis.
Also on the homepage of the app on the Apple TV, please make it so that it saves your place on the page. For example if you click on a show to find out more info about it, then when you click the back button to go back to the homepage, it jumps you to the top of the page. So you need to scroll back down the page and find where you were before. Very frustrating.
But still has great content, would be nice if they added more shows on a more regular basis.
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Very poor customer service
I have written more than enough emails to multiple customer service centres to complain about a price discrepancy between the marketing emails I had received and the total when I click the link provided in the email. (There have been more than a couple instances over the last few months).
I get the run-around answers from Curiosity’s CS team, saying to contact Apple support.
And I also get the run-around answers from Apple’s CS team, saying that it is in fact, Curiosity’s issue.
Whose issue is it? I would not like for it to be mine any longer.
My problem:
I get an email from Curiosity, with a 75% off link. I click the link, it takes me to a total of only 50% off.
Whose false advertising is this?
I call Apple, they say it is Curiosity’s billing problem- and to contact them.
I email Curiosity, they get back to me in poor timing, some times to say that the sale is no longer running (during Christmas) and that it is Apple’s billing problem (all 3 times).
Please stop wasting my time (and I’m sure others) and fix this or I am just going to give up on this streaming service.
Honour the sale of the email (pictures/emails were provided during initial contact) and stop brushing it off to a different company.
Curiosity has amazing videos, which are great for expanding the mind. I’m just trying to watch some interesting shows and not get duped. Thanks.
— signed,
Pretty exhausted but hopeful.
I get the run-around answers from Curiosity’s CS team, saying to contact Apple support.
And I also get the run-around answers from Apple’s CS team, saying that it is in fact, Curiosity’s issue.
Whose issue is it? I would not like for it to be mine any longer.
My problem:
I get an email from Curiosity, with a 75% off link. I click the link, it takes me to a total of only 50% off.
Whose false advertising is this?
I call Apple, they say it is Curiosity’s billing problem- and to contact them.
I email Curiosity, they get back to me in poor timing, some times to say that the sale is no longer running (during Christmas) and that it is Apple’s billing problem (all 3 times).
Please stop wasting my time (and I’m sure others) and fix this or I am just going to give up on this streaming service.
Honour the sale of the email (pictures/emails were provided during initial contact) and stop brushing it off to a different company.
Curiosity has amazing videos, which are great for expanding the mind. I’m just trying to watch some interesting shows and not get duped. Thanks.
— signed,
Pretty exhausted but hopeful.
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Phenomenal Content!
We have such a backlog of shows to watch here that makes us laugh at how uninterested we are at the offerings of Netflix and Hulu and others. This is well worth it and so much better!
Casting does not work.
Great content, casting to TV doesn’t work
Bad experience cancelling
It is very easy to forget subscription services and Curiosity refuses to give money back on an annual subscription after the payment is made.
This bad faith policy is exactly why there is a limit to how many thing people subscribe to and to how long they do it for.
This bad faith policy is exactly why there is a limit to how many thing people subscribe to and to how long they do it for.
