Excellent Grill
Performance is on par with expectations. The app monitor is quite handy. Very happy so far!
Impressed
From the packaging, to the assembly, support and functionality, I am so impressed. Love being able to monitor the temp without having to go out in the heat. Love
Firmware
Consistently fails to download firmware updates. Customer service was able to update the firmware remotely. Very good service. Call if you have this problem.
Unacceptable data collection
I admit I never tried the app. It could offer outstanding features. But I took the time to read the privacy policy and data collection information, sharing information to others, and it’s just not acceptable. There is no reason what so ever my name, personal info, birthdate, when I am using the grill, how I’m using it, the temperatures I’m using, if I’m using food probes, etc. should be collected. I was thoroughly disappointed with just how much data is being collected and shared. I should be able to opt out of all data collection and not have the app constantly spying on me. What a major let down. So for now I’ll use the grill as a standalone grill.
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Ap not working on iPhone 14 pro max
It was with high hopes that I have this grill, but the ap isn’t working and CBY has not been able to solve the problem. Their communications when you have a problem is sporadic and they do not keep you informed of status. This is so disappointing.
