About
This app connects Portland General Electric customers for market research. Participants are invited to join discussions and share feedback to help improve customer experiences. It is not for managing your PGE account.
What's New in Customer Conversations
2026.3.6
April 22, 2026
Thank you for using Customer Conversations. This version includes a number of bug fixes and improvements.
Developer apps
FAQ
What is Customer Conversations used for?
Customer Conversations is a platform for Portland General Electric customers to participate in market research. It allows invited users to join discussions and share feedback to help PGE improve customer experiences.
How do I join Customer Conversations?
Participation in Customer Conversations is by invitation only. You must be recruited by Portland General Electric to join the market research community and access the app.
Can I manage my PGE account with Customer Conversations?
No, Customer Conversations is solely for market research participation. To access your PGE account for billing, alerts, and other services, you need to download the separate Portland General Electric app.
What kind of research activities are involved?
Participants can engage in various research activities, including online discussions, diaries, and other methods to share their perspectives and insights with PGE.
Is Customer Conversations free to use?
Yes, Customer Conversations is a free application. There are no costs associated with downloading or participating in the research activities through the app.
What devices does Customer Conversations support?
Customer Conversations is available on iPhone, iPad, and iPod devices, as indicated by its supported devices list.
How often is Customer Conversations updated?
The latest version of Customer Conversations is 2026.3.6, and it was last updated on April 22, 2026, indicating regular updates from the developer.
What is the age rating for Customer Conversations?
Customer Conversations has an age rating of 4+, making it suitable for a wide range of users.
