Customer Conversations vs Energy Expert for PG&E
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Customer Conversations
This app connects Portland General Electric customers for market research. Participants are invited to join discussions and share feedback to help improve customer experiences. It is not for managing your PGE account.
- Market research participation
- Online discussions
- Diary studies
- Gather customer insights
- Invitation-only access
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Customer Conversations is a market research community hosted by Portland General Electric This app provides a platform for PGE customers who are recruited from the community to participate in research activities that help PGE improve customer experiences. All participation via this app for research is by invitation only and used for the purpose of gathering insights for PGE. Participants join in online discussions, diaries, and other activities that allow them to share their perspectives and discuss them with other customers and a PGE community moderator. To access your PGE account to pay your bill, change alerts and more, download the Portland General Electric app
Energy Expert for PG&E
Understand your electricity and gas usage with this app. It provides insights into your PG&E utility consumption, helping you optimize how you use energy.
- Understand utility usage
- Optimize energy consumption
- PG&E specific insights
- Smart speaker integration
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The App and Smart Speaker Skill which helps you understand your PG&E® and utility usage.
Screenshots
Verdict
The clearest difference is rating: Energy Expert for PG&E at 3.7 against Customer Conversations's 3.0. Energy Expert for PG&E also leads on update cadence (every 3 weeks vs every 17 months) and iOS requirement (14.0 vs 16.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Energy Expert for PG&E holds the better App Store score, 3.7 against 3.0. Both are backed by a comparable volume of ratings — 2 and 3 respectively.
Customer Conversations ships an update every 17 months, Energy Expert for PG&E every 3 weeks. The most recent releases landed on October 14, 2026 and October 16, 2026 respectively.
| Parameter | Customer Conversations | Energy Expert for PG&E |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) | 3.7 (3 ratings) — better |
| Positive reviews | — | 0.0% of reviews |
| Number of ratings | 2 | 3 — better |
| Update frequency | Every 17 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 16.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 95 MB | 15 MB |
| Age rating | 4+ | 4+ |
| Developer | Portland General Electric Company | Universal Devices, Inc. |
Customer experience
Customer Conversations
Energy Expert for PG&E
In-app purchases
Customer Conversations
No in-app purchases
Energy Expert for PG&E
No in-app purchases
Questions
Is Customer Conversations free?
Is Energy Expert for PG&E free?
Which has better reviews, Customer Conversations or Energy Expert for PG&E?
Do Customer Conversations or Energy Expert for PG&E have ads?
Which is updated more often, Customer Conversations or Energy Expert for PG&E?
Other comparisons
