Customer Portal User Reviews

Customer Experience

Positive experience25.9% of reviews
Neutral7.4% of reviews
Negative experience66.7% of reviews

~ Based on 27 written reviews from the US App Store.

Is Customer Portal Safe?

Customer Portal - Zoho Creator has mixed safety signals based on user ratings. AppsHunter Safety Score for Customer Portal is 66/100.

This assessment is based on 50 user ratings, with an App Store average of 3.2/5.

Safety Analysis

54.0% of ratings point to a safe experience
4.0% of ratings suggest some concerns
42.0% of ratings point to a risky experience

~ Based on 50 App Store ratings for Customer Portal.

Is Customer Portal Legit?

Customer Portal - Zoho Creator appears to be a legitimate app. AppsHunter Legitimacy Score for Customer Portal is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Portal link doesn’t work

the email link for the portal link does not work it only works for web browsers I couldn’t even log in on the app but I can on my web browser. I’m conflicted because this is an awesome feature I need for my clients and it works great on any web browsers which most of my clients don’t mind they prefer a browser rather then an app BUT if your going to have an app for it atleast make sure we can ATLEAST log in. It won’t even let me get past portal link.
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Tosh portal

Really tosh portal

Crashes often

Crashes a lot.

Response from developer

Hello there, We are sorry to know the bad experience you'd while accessing the Zoho Creator Customer Portal application. We request you help us with the difficulties/concerns you faced via email at support@zohocreator.com. We will investigate and update you as soon as possible.

lousey

Hard to use, impossible to edit

Response from developer

Hello there, We are sorry to know the bad experience you'd while accessing the Zoho Creator Customer Portal application. We request you help us with the difficulties/concerns you faced via email at support@zohocreator.com. We will investigate and update you as soon as possible.

Whomp whomp

Nightmare

Response from developer

Hello there, We are sorry to know the bad experience you'd while accessing the Zoho Creator Customer Portal application. We request you help us with the difficulties/concerns you faced via email at support@zohocreator.com. We will investigate and update you as soon as possible.

Tosh portal

Really tosh portal

No llegan notificaciones

No llegan notificaciones

Slow

The system is so slow to load, often crashes as well and therefore a form has to be filled in again, this does not look professional when working with client.

A waste of my background and motor vehicle being ran.

I have been approved for over a month now. I have received not one task. The ad when I applied said they needed vehicle porters in Houston, but it seems to me that was incorrect information. I depended on this income because they were actively hiring. Now I have to look for something else because it seems like I will never ever get a task. I will update this post if I ever receive work from fluid truck.
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Android Version Doesnt workn

The android version of this app does not allow the customer to actually use the app it keeps taking them straight to the internet browser. This disallows the use of offline documents. I have tried to get this fixed numerous time and customer service has not resolved my issues. Which is greatly affecting me at work.
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Response from developer

Hi there, the file download from mobile app is dependent on the download file URL. If it is a private URL, then the https request will take you to the browser for the files to get download. To debug this case, kindly drop an email to support@zohocreator.com. Also, if you'd like to rate for Android mobile app, kindly rate from Android play store and not from IOS app store. Good Day !

Don’t

Crashes and lags

Response from developer

Hello there, Sorry to hear that the app crashes and lags. We request you to try clear the app cache and see if that resolves the crash. Also, please check if you have updated the app. If the issue still persist, feel free to drop an email to support@zohocreator.com.

No me llegan las notificaciones

No me avisa

Portal link doesn’t load

Portal link works in web browser does not work for app. Loads 95% then states “an error occurred”

Response from developer

Sorry to hear that the portal app does not work. We request you to kindly drop us an email to support@zohocreator.com by sharing the screen recording of the issue so that we could check and help you.

Convenient

Keeps jobs lined up accordingly. Can’t misplaced a job description

Lagging

Slow start up. Takes awhile to get the service entry and start finding information theirs no tech support to call if i have a issue. Not all work appears on the gps

Response from developer

Hi there, sorry to hear that you are facing slowness while adding data. To debug this issue, please drop us an email to support@zohocreator.com or can contact us directly by Dialling the number from the below link. https://www.zoho.com/creator/pricing/support-plans.html

HATA VERİYOR

Sürekli hata veriyor bir türlü programa giremiyorum

shortcuts?

i use the app for the company i work for. i wish they would add support for apple shortcuts, as i have to enter data repetitively and shortcuts would make it loads easier. it’s a good app overall.

Extremely frustrating

Absolutely terrible application. Extremely slow and has errors every single time. Would not recommend to anyone. I am a young business owner and quick with tech and this app is just not it.

Response from developer

Hi there, Sorry to hear that you are facing issues with the mobile application. We request you to kindly drop us an email with the details so that we can check and assist you in resolving the issues.

Great functionality

Great for use on the mobile when using Zoho Portals.

Ui design

Nice UI design, 5/5😎😎