CustomerBase: For Businesses

CustomerBase: For Businesses

Manage Your Local Business

9 ratings
7 reviews
Free

Details

  • Released
  • Updated
  • March 20, 2021
  • May 31, 2024

Features

CustomerBase: For Businesses screenshot #1 for iPhone
CustomerBase: For Businesses screenshot #2 for iPhone
CustomerBase: For Businesses screenshot #3 for iPhone
CustomerBase: For Businesses screenshot #4 for iPhone
CustomerBase: For Businesses screenshot #5 for iPhone
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About

Manage sales, operations, reputation, and customer service for your small business. Send invoices, schedule employees, create estimates, and accept payments seamlessly.

Invoice and estimate creation
Employee scheduling and dispatch
Customer relationship management (CRM)
Online payment processing
Reputation management
Job management and tracking
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What's New in CustomerBase

1.5.90

May 31, 2024

Tap to pay. Multiple appointments support. Credit card payments.

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User reviews

Amazing app

Really amazing app! It has helped me manage my clients better. As well as the customer service is amazing and always ready to help.

Great service

I own a small rapidly expanding electrical contracting company. Customer base helps me stand out from my competitors with reasonable prices and justifiable prices. The customer service rep Vincent is great.

Great app that made life easier

Once I got everything set up with my account manager over the phone. It really made me realize how difficult I made thing for myself. The customization for the entire app and using what helped me out with my business really made me a believer. Id suggest anyone to try it out if you want to save some money on transaction fees too. Got a good deal
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Great app and better features!

This app has made my business bookings and payments seamless and easy! I’ve used many other platforms and this one is the best of all of them. My favorite thing about it is the QR code payment processing. My clients love it!

Super easy to use

This app changed the way I run my business. It’s so easy to use and I am so much more efficient with my time. The support team is also super friendly and their response time is great! I would recommend this app to anyone running a small business not only do you save money but you are more efficient as a business owner.
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Developer apps

FAQ

What industries does CustomerBase serve?

CustomerBase is designed for a wide range of service industries, including appliance repair, cleaning services, contracting, HVAC, landscaping, plumbing, and many more. It supports over 30 different business types.

How does CustomerBase handle customer communication?

CustomerBase tracks all SMS and email messaging with customers directly within the app. It also allows you to record phone calls between employees and customers to help improve service quality.

Can customers pay invoices and book services through CustomerBase?

Yes, customers can approve estimates and invoices online, and pay for services directly through the app. They can also book new work online, facilitating a smoother transaction process.

How does CustomerBase assist with employee scheduling and dispatch?

The app features drag-and-drop calendar editing for easy scheduling. Dispatchers can organize jobs, book them for employees, and optimize routes for efficient scheduling. Employees receive updates via push and SMS notifications.

Does CustomerBase offer customer support?

Yes, CustomerBase is recognized for its #1 customer support. They offer phone and email support to assist users with any questions or issues they may encounter.

What are the integration capabilities of CustomerBase?

CustomerBase can reconcile payments and invoices via QuickBooks Online. It also allows for price list import and customization, and syncs job data for better organization.

Is CustomerBase available on multiple devices?

CustomerBase is supported on iPhones and iPads, allowing business owners to manage their operations from various Apple devices.

How often is CustomerBase updated?

The app was last updated on May 31, 2024, indicating active development and regular improvements. The latest version is 1.5.90.