GoSite - #1 Small Business App

GoSite - #1 Small Business App

Software for Small Businesses

109 ratings
22 reviews
Free
With Ads

Details

  • Released
  • Updated
  • March 28, 2018
  • May 11, 2026

Features

GoSite - #1 Small Business App screenshot #1 for iPhone
GoSite - #1 Small Business App screenshot #2 for iPhone
GoSite - #1 Small Business App screenshot #3 for iPhone
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GoSite - #1 Small Business App screenshot #8 for iPhone
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About

This all-in-one platform helps service businesses manage customer interactions, online presence, and payments. It streamlines communication, booking, and review management, allowing businesses to focus on customer satisfaction and growth.

Website and text chat
Online booking system
Online payment processing
Review management
Customer relationship management (CRM)
Online directory listings
Business messaging
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What's New in GoSite

14.5.45

May 11, 2026

Thanks for using GoSite! This release brings various improvements, performance enhancements and bug fixes.

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User reviews

Worst company to work with.

Do your self a favor and take your business elsewhere. They will scams you out of your money. Their “websites” are terrible. Communication is non existent. Absolutely terrible experience. Wasted a lot of money and time on this sub par company. Plenty of other great website creators to do business with that are humans and won’t scam you dry.
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Do Not Use w/Thumbtack

GoSite won’t release thumbtack integrations after you signup, should you change your mind. And with the glitchy software, poor app conditions, lack of security and mainly a tech support team that has no clue what’s going on it’s a hard NO. You’ve been warned.

Do not trust GoSite with your business

Here's a sample of an angry review about GoSite:

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**Title: Extremely Disappointed with GoSite**

I am beyond frustrated with GoSite and their complete lack of professionalism. After spending a significant amount of time and money on their services, I expected a seamless experience, but what I got was a total disaster. Their platform is buggy, slow, and riddled with issues that have caused more harm than good to my business.

Their customer service is an absolute joke. Every time I reach out for help, I'm either ignored or given generic responses that don't address my concerns. It's clear they don't care about their customers once they've locked you into a contract.

To top it off, the promised features barely work as advertised. The integrations are clunky, the interface is not user-friendly, and the updates they claim to make improvements only seem to introduce more problems.

GoSite has been nothing but a nightmare, and I would strongly advise any business owner to avoid them like the plague. Save your time, money, and sanity by choosing a more reliable service provider!
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Scam and steals money

My experience with GoSite was frustrating due to their complex navigation, inconsistent customer support, and occasional glitches. The biggest issue was their billing - after I cancelled, they still charged me over $600 in two months and refused to refund. On top of that, they made it incredibly difficult to cancel the subscription.
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4 years of giving away my money

I’ve been asking these guys to fix the same minor problem on my website for the past 3 years. Please save your money and spend it on Google advertising or anything other than this company cloning what Google offers for free. I’ve asked these guys/gals to fix the “contact us” form on my website for 3 years. I’ve talked to friends that say this is such an elementary problem and should only need addressing 1 time. Nope, it’s above their pay grade. I have to wait for a customer to call me and tell me that they were unsuccessful using the form on my website to contact me time and time again. How many customers just move on to the next company do you think I miss before a customer picks up the phone and calls me and then mentions there’s an issue with my company website. I’m not going to waste any more of my time bashing these guys. They know who I am because I don’t go easy on them. I really believe they work with one of my competitors or are just resentful and retaliate buy breaking my website instead of fixing it. I’ve been warning them for years that if this didn’t stop that I write a negative review. There are much better services out there the problem is they keep taking my website hostage whenever I leave.
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FAQ

What does GoSite do?

GoSite is an all-in-one platform designed for service businesses. It helps manage customer interactions, online booking, payments, review management, and online directory listings, all from a single interface.

What are the key features of GoSite?

Key features include website and text chat for customer communication, online booking to schedule services, easy payment processing via text or online, review management to request and display customer feedback, and a CRM to track customer interactions.

Is GoSite free to use?

Yes, GoSite offers a free account that allows you to activate payments, manage customer interactions with the Contact Hub CRM, and respond to customer messages. There is no credit card required, and the free account never expires.

What kind of businesses use GoSite?

GoSite is ideal for a wide range of service-based small businesses, including landscaping, general contracting, painting, HVAC repair, auto care, home cleaning, pet care, moving services, and pest control, among others.

Can GoSite integrate with other tools?

Yes, GoSite can integrate with other tools for a seamless digital experience. It offers integrations with QuickBooks and Thumbtack, and can also connect with platforms like Facebook Business pages and Google My Business.