Very dire
This app is dreadful! I didn’t have the connection problems others did but massive issues with the layer editor. Deleting a text primitive and them moving the cursor makes it reappear. The latest version has no coloured buttons for selecting layers. It seems impossible to place primitives on a specific layer and this makes the app unusable for any serious work. Yes, I know - I should buy LightBurn but it’s too expensive. YOU MUST TRY HARDER!
Show more
Last update was bad
The app is completely uselsss on the iPhone since this last update Opposed to many other reviews I actually liked this app but since the last update my files either won’t upload or my engraver gets stuck in the preview mode. Can’t engrave. Revert back to the last version. This is bad.
Basically useless
Find another app, I thought maybe these reviews were old, but no, they are accurate. This needs a complete overhaul before it could be even potentially useful.
Network Error
i have been trying to login for the last few days but i get a network error
Frustrating
Can’t even create an account. Keeps saying network is abnormal
47GB!?
There appears to have been an update that is making the program unusable. First, I went to engrave and the program froze. Then, I received a message that the system was out of memory (never happened before). This caused my system to restart. I attempted the same project, and it did the same thing. The window stating that System memory was out of memory popped up again, and I noticed that CutLabX is using 47GB of memory. Not even Chrome with numerous tabs open is that large. Am I missing something, or did they break the software?
Show more
Stopped working
The app stopped working and gone dead slow after the software update
Update: Crashes (with out of the box TypeB cable) and stops during engraving
Update:
Connected via WIFI to the Laser, the job went through no problem. Upgraded the TypeB cable that came with the laser to a premium one that handles more Data throughput transfer from Amazon and also helped allow the engraving jobs to finish without hiccups.
Original:
Cutlabx laser engraving software keeps on crashing on MacOS during very simple laser engraving tasks.
Connected via WIFI to the Laser, the job went through no problem. Upgraded the TypeB cable that came with the laser to a premium one that handles more Data throughput transfer from Amazon and also helped allow the engraving jobs to finish without hiccups.
Original:
Cutlabx laser engraving software keeps on crashing on MacOS during very simple laser engraving tasks.
Show more
Was my go to software until last month.
I used this software as it was super easy to use, but ever since last month, the software disconnects mid way into loading preparing to engrave. There is ABSOLUTELY no way around this. I am being forced to use another program. It is something that has to do with the software to engraver because the phone app works fine. I would highly suggest AGAINST this software… I really wish they would fix it. I have sent several emails and reports of the crash. No response back.
Show more
Super!
I see someone posted a one star? Crazy. I have been using Lightburn, and this is free and seems to be working perfectly fine. The interface is very someplace, and there is nothing wrong with that.
I see there are in-app purchases? Havent seen any yet… Will update if it becomes clear that $$ is needed
I see there are in-app purchases? Havent seen any yet… Will update if it becomes clear that $$ is needed
Show more
This app does not work
The app does not work and I cannot use the machine. It consistently crashes, even after installing and reinstalling several times. Have to return the machine.
Buggy
First, you can only use this if it is connected to your machine, which makes it difficult to use and create. Next the design will randomly jump half way across the screen so that only half your design is visible. There are very few design tools in the app. It’s free and it does work with my engraver, but to do any design you need another app then transfer it to thi app for printing.
Show more
Big downside
Maybe I’m just not understanding how to use the app, but I have to have it linked up to my laser engraver just to create new things for later which means if you come up with a new idea and you’re not at home to link to your engraver/cutter you can’t do anything at all
App doesn’t connect, no support, wasted purchase
The app does not connect to the laser engraver. The instructions are extremely poor and no troubleshooting or support is provided.
Avoid. Wasted purchase of a Genmitsu laser engraver.
Avoid. Wasted purchase of a Genmitsu laser engraver.
Couldn't even get it to install
My Mac blocked installation of the driver and said something from the developer needed to be updated. The app could not see my laser engraver. Total waste of time. Uninstalling.
Needs a Save option for IOS
Exactly what the title says. Annoying having to recreate the same creation instead of just being able to choose from a saved option. Most of the options work well. Somewhat glitchy at times. Not sure if it’s because of the machine or the app.
Image Error
Since the most recent update, 6 days ago. The app will not display the image after uploading from the gallery. It doesn’t matter if the image is cropped or left in its original format. I hope this will be corrected and patched since I cannot engrave or cut anything due to this bug/glitch.
Having problems with the software
iPhone won’t connect with my ip address. Whole purchase is useless without it.
Puzzle cuts
The puzzles won’t do the cuts past page two if there is more than two pages please help me
Absolute junk
Can’t register, clicking an icon *might do something minutes later if I don’t give up waiting for it.
