Update in a loop
I just updated as requested and it refused to recognize I updated on my iPad. It is in a loop that keeps asking me to update but I can’t update a second time.
UPDATE HOW?????
Like all the others it’s been telling me to update for WEEKS. Thought it was finally fixed and it’s doing it again tonight!! I used it quite often!!!
Help me, Rhonda!
Can’t schedule my second shingles shot as the app is requiring me to schedule the “first” one. I had the first shingles shot 2 months ago. It’s listed in the app under vaccines. The app isn’t recognizing it when it comes to scheduling the follow-up.
Doesn’t work
Does not work.
App is broken for IPad running IOS 27.0.1
Hung in a loop, when you try to use the app it tells you an update is needed, but when you click on update it takes you to App Store where only choice is to open the app. Clicking on open takes you back to app where it says update is needed. Been this way for a while…
Email link still defective
Your update didn’t work. Email receipts still give a link to the CVS app that forces you to Update and won’t let u open without updating, but ITS ALREADY UPDATED so can’t. (Yes I double checked by opening the App Store.) Only way around is to close out the email link and open separately with your downloaded app. Fix The Cursed Email Link. I have reported this several times
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99% of the time…..
……this is an awesome app. Problem is the 1% (like today) when I need info as to a prescription - the app says I have to update before giving me the info….and the app stare states that there’s no update available…..leaving me without info and stuck in an eternal loop
An app that doesn’t work when you need it to when you need it to is problematic
An app that doesn’t work when you need it to when you need it to is problematic
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App update Annoying
Why can’t CVS fix the app update? The pp goes in circles and won’t update. How annoying when customers actually need the app.
Update not downloading
Tells me to download update but it opens to the page saying update needed. I can’t get past that to the app.
Bad update
The app requires that I update, but when I try to update it won’t!
CVS app for iPad
I had to delete the app on my iPad because it kept telling me it wanted to update the app. It was a vicious circle and kept going back-and-forth back-and-forth with no resolution. I did end up deleting the app.
I guess I’ll be forced to use Walgreens for shopping on my iPad instead of CVS. Way to go CVS you definitely dropped the ball on this one because your developers have known about this issue and have not fixed it.
I guess I’ll be forced to use Walgreens for shopping on my iPad instead of CVS. Way to go CVS you definitely dropped the ball on this one because your developers have known about this issue and have not fixed it.
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App claims I need to update, but there’s no update
I tried to clip coupons, but couldn’t see the full description on my iPhone, so I tried to open the app on iPad and that’s impossible because the app claims I need to update the app before it will let me proceed. There isn’t an update for their app. I even deleted the current app and reinstalled, still, the app won’t open without me updating the app. And my iPad and iPhone are up to date, as well. There’s nothing else I can do on my end. Contacting CVS won’t do any good, no offense to them, but they’re not app developers.
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Unable to open the app
When I open the app a window pops up “update now” I click on it and it brings me back to the app store but the app never updates and I am unable to actually use the app??? I noticed many people have been having the same problem but I do not see a response from CVS or the App store?
Update
It says update but will not do it. Tried everything. Can’t use the app. Removed even. Still unable even after adding it back.
Impossible to update and open
I’ve updated but now cannot get into the app on my IPad; only works on my phone
Get your tech straightened out
I tried to log in to check the status of a rx and it told me to upgrade the app. I hit the button and it takes me to the page to open the app, but it doesn’t open. Same thing repeatedly. So I’ll try again later to see if it’s working then. 🙁
Broken
Broken for almost two years now. No repair in sight. Pathetic.
IOS Update
Double work!
ZERO STARS
10/2026 update: still broken.
09/2026 update: still completely broken and unusable. I guess CVS doesn’t care or support the iPad app anymore. Should be removed from the App Store.
08/2026 update: now completely broken. Stuck in forced update loop. Piss poor CVS👎👎👎
02/2025 update: problem is back. If you install the current version 24.12.20 on iPad, it immediately forces an update which installs the iOS version. PITA.
The app itself is okay but there is a longstanding bug that crops up every now and then. When I open the app (for iPad) it throws an "Update Now" box, blocking any further access to any app features. When I go the the App Store, NO UPDATES EXIST! When I go back to the app and tap "Update Now", it installs the iPhone version, wiping out the iPad version. VERY FRUSTRATING!!! I have notified the developers about this several times, but it keeps happening. The "fix" is to wait until a REAL update is released for the iPad version and do that update. Until that happens, this app is useless, hence the 1-STAR rating.
A couple of suggestions:
-use ONE app, ONE code-base for CVS Pharmacy, ONE app to get from App Store. The app determines what device it's running on and then presents the displays and features appropriate for that device
- STOP THE FORCED UPDATES! Unless you know an older version of an app WON'T work (say unsupported on a new release of iOS), allow the user to chose when to update. The cell signal in my CVS is very weak. It is SO ANNOYING when you force a minor update on me at the Pharmacy counter and I have to leave the line and run to the window to get cell service! Stop it!
09/2026 update: still completely broken and unusable. I guess CVS doesn’t care or support the iPad app anymore. Should be removed from the App Store.
08/2026 update: now completely broken. Stuck in forced update loop. Piss poor CVS👎👎👎
02/2025 update: problem is back. If you install the current version 24.12.20 on iPad, it immediately forces an update which installs the iOS version. PITA.
The app itself is okay but there is a longstanding bug that crops up every now and then. When I open the app (for iPad) it throws an "Update Now" box, blocking any further access to any app features. When I go the the App Store, NO UPDATES EXIST! When I go back to the app and tap "Update Now", it installs the iPhone version, wiping out the iPad version. VERY FRUSTRATING!!! I have notified the developers about this several times, but it keeps happening. The "fix" is to wait until a REAL update is released for the iPad version and do that update. Until that happens, this app is useless, hence the 1-STAR rating.
A couple of suggestions:
-use ONE app, ONE code-base for CVS Pharmacy, ONE app to get from App Store. The app determines what device it's running on and then presents the displays and features appropriate for that device
- STOP THE FORCED UPDATES! Unless you know an older version of an app WON'T work (say unsupported on a new release of iOS), allow the user to chose when to update. The cell signal in my CVS is very weak. It is SO ANNOYING when you force a minor update on me at the Pharmacy counter and I have to leave the line and run to the window to get cell service! Stop it!
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Pretty Bad App
I am stuck in a loop where it will not allow me to log in. Keeps telling me to update app to use it. It then takes me to the App Store to open it. Then it routes me right back to the screen that says update app - and round and round we go. Have had problems in the past with the app being very cumbersome to navigate.
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