Broken App
*****UPDATE*****
🤬Guess what?! That’s right! The app has failed again. Tried all week to place an order, unsuccessfully. Could not search for items. Could not place order. I see it has been nearly a year since your last update. Time to work. Thanks.
*****UPDATE*****
As of 10:00 am on Tuesday August 5, 2025, I AM FINALLY LOGGED BACK IN!!! 🥳🎉
(Only took two months.)
*****UPDATE*****
🤬As of 9:37 am July 30, 2025, Still Broken.
“CAN’T VERIFY EMAIL. UNABLE TO PROCESS YOUR REQUEST.”🤬
EVERY SINGLE DAY, OVER AND OVER. You clearly do not care, but it is not just me. I’d love to shop with you, but you obviously do not need my money either. Just a little FYI, I’m from a large family. I’ve told everyone.
Bye. 🤬
*****UPDATE*****
As of 8:17 pm on July 23, 2025, STILL BROKEN. 🤬
*****UPDATE*****
For those of you keeping score, I still cannot log in via the app as of 6:43 pm on July 11, 2025, after trying EVERY SINGLE DAY. 🤬
*****UPDATE*****
Still broken as of 7:50 am June 25, 2025. 🤬
*****UPDATE*****
Still broken as of 6:25 pm on Friday June 13, 2025.
*****UPDATE*****
BROKEN AGAIN FOR OVER A WEEK. 🤬
This time it claims it does not recognize my email address. Suspiciously, it does recognize it on the website. 🤬
**********
The app is broken. It sends you on an endless loop requesting that you update. When you try, it tries to open the phone app, a different small app. I use the tablet app, this app. Fix it or lose me to Walgreens, Walmart and Amazon. You are not the only game in town.
🤬Guess what?! That’s right! The app has failed again. Tried all week to place an order, unsuccessfully. Could not search for items. Could not place order. I see it has been nearly a year since your last update. Time to work. Thanks.
*****UPDATE*****
As of 10:00 am on Tuesday August 5, 2025, I AM FINALLY LOGGED BACK IN!!! 🥳🎉
(Only took two months.)
*****UPDATE*****
🤬As of 9:37 am July 30, 2025, Still Broken.
“CAN’T VERIFY EMAIL. UNABLE TO PROCESS YOUR REQUEST.”🤬
EVERY SINGLE DAY, OVER AND OVER. You clearly do not care, but it is not just me. I’d love to shop with you, but you obviously do not need my money either. Just a little FYI, I’m from a large family. I’ve told everyone.
Bye. 🤬
*****UPDATE*****
As of 8:17 pm on July 23, 2025, STILL BROKEN. 🤬
*****UPDATE*****
For those of you keeping score, I still cannot log in via the app as of 6:43 pm on July 11, 2025, after trying EVERY SINGLE DAY. 🤬
*****UPDATE*****
Still broken as of 7:50 am June 25, 2025. 🤬
*****UPDATE*****
Still broken as of 6:25 pm on Friday June 13, 2025.
*****UPDATE*****
BROKEN AGAIN FOR OVER A WEEK. 🤬
This time it claims it does not recognize my email address. Suspiciously, it does recognize it on the website. 🤬
**********
The app is broken. It sends you on an endless loop requesting that you update. When you try, it tries to open the phone app, a different small app. I use the tablet app, this app. Fix it or lose me to Walgreens, Walmart and Amazon. You are not the only game in town.
Show more
Worst App
Kept getting bumped out and had to re-enter my shopping requests on the search line. Took me 4x as long to shop. Wanted to add more to my basket but it was next to impossible. Gave up. PS Prompted to sign into my account but after 5 verification fails backed up to my original order and completed my original small order. Your loss!!!
Show more
WTF CVS??
Here is an idea - scrape the new and improved app and go back to the old one. At least it worked. It opened. It didn't take 2 days to load. Navigation was easy peasy. I don't know what the heck yawl did besides maybe hire an IT dropout to make changes anyway - the app stinks and I'm so frustrated I'm considering taking my business across the street.
Show more
Terrible experience
Too complex. 20 minute for a one item order
SAVE
I love saving at CVS for all my needs Beauty,Health,Snacks and much more!
Too difficult
I wanted to simply at my shopping from CVS with my pharmacy. Your sister makes it two different.
Store was out & I am handicapped
So, everything in stock, quick delivery - yay
Every Update Makes It Worse
This is the worst Pharmacy / Drug app I have ever used! This latest update starts up but when I choose the “Pharmacy” button to look at my Rx info, it just freezes the app and then crashes out!
I hope CVS goes bankrupt and quickly! If only I could give it ZERO stars.
I hope CVS goes bankrupt and quickly! If only I could give it ZERO stars.
Card difficulty
Not new but always requested to add this card, had to put info 3x before accepted to complete order. No problems doing order except payment. Loving beauty event again!
Credit card
Wanted to use my main credit card which was in my check out information. Wouldn’t accept the 3 digit code. Over and over, I tried. Gave up and went to another credit card.
Prescription Delivery
Process was fairly easy to set up and very convenient for those who can’t drive.
Card difficulty
Not new but always requested to add this card, had to put info 3x before accepted to complete order. No problems doing order except payment. Loving beauty event again!
Horrible website
CVS is a wonderful pharmacy and drugstore; however, their CVS app is the most difficult I have ever encountered.
CVS
Fast and rffocent
I need to put this on another site YELP … Now of course I’m not allowed to review. I would be doing
So before I wasn’t even allowed to write to review, I’m gonna have to call you because this website or I should say Rhode Island has screwed me really deny me two months well actually two months last month you gave me $.10 and why today this website lied again my bill in 2192 you charged me 3853 and also you wouldn’t allow my snap and you charge my charge card too much and you said that you delivered this order you didn’t delivered the other order that I want from Main Street
Show more
Broke again
It won’t show me my rewards, goes to prescriptions when i click on rewards. CVS makes it nigh impossible to collect the dribs and drabs of discounts known as “rewards”. I hate you.
ExtraCare Plus doesn’t Recognize a Spouse
My spouse and I share the same Extra Care Rewards Plus account. We each were issue an Extra Care card with the same account number when enrolling.
Husband can get the free shipping for prescription drugs and same day free delivery for prescriptions. Also, no charge for retail mail delivery over same dollar value.
Issue is I, the wife, can’t get any of these delivery benefits. In addition, only husband can redeem and apply the monthly $10 Extra Care Rewards in store or on line for retail purchases. Yet Wife’s Extra Care prescription bonus rewards dollars go to the shared account while only husband can redeem Rewards dollars with a purchase in store or on line. Something is wrong, very wrong.
What gives with CVS Extra Care Rewards program discrimination against a wife? Or, is our account just not set up properly? Please help resolve this troublesome issue.
We signed up together for the Extra Care Rewards program. At that time CVS told us a couple could and should share an account, will enjoy the same benefits, and having a common Extra Care number was the way to go. That sharing account makes sense as we may be picking up each other’s prescription for example. We share several Bank credit card accounts without a problem. We were told having two EXTRACCARE REWARDS accounts was not necessary.
Now situation is ExtraCare Rewards doesn’t work for a wife as she cannot use discount coupons sent to card at CVS retail checkout, cannot get prescription mailed for free, or take advantage of free same day prescription delivery.
Is the CVS ExtraCare Rewards system set up to make it impossible for a married couple to both get the program Rewards benefits promised when enrolling in the program?
I request a review and correction of how our EXTRA CARE REWARDS account is set up. Please correct system issue so both husband and wife each can fully obtain Rewards program benefits.
Three times we have tried over the phone with CVS support, that is the with the technical support group, to troubleshoot and assure Rewards system account is properly set up for wife. Nada!
Unsuccessful result again today are beyond disappointing. Please help to resolve.
Husband can get the free shipping for prescription drugs and same day free delivery for prescriptions. Also, no charge for retail mail delivery over same dollar value.
Issue is I, the wife, can’t get any of these delivery benefits. In addition, only husband can redeem and apply the monthly $10 Extra Care Rewards in store or on line for retail purchases. Yet Wife’s Extra Care prescription bonus rewards dollars go to the shared account while only husband can redeem Rewards dollars with a purchase in store or on line. Something is wrong, very wrong.
What gives with CVS Extra Care Rewards program discrimination against a wife? Or, is our account just not set up properly? Please help resolve this troublesome issue.
We signed up together for the Extra Care Rewards program. At that time CVS told us a couple could and should share an account, will enjoy the same benefits, and having a common Extra Care number was the way to go. That sharing account makes sense as we may be picking up each other’s prescription for example. We share several Bank credit card accounts without a problem. We were told having two EXTRACCARE REWARDS accounts was not necessary.
Now situation is ExtraCare Rewards doesn’t work for a wife as she cannot use discount coupons sent to card at CVS retail checkout, cannot get prescription mailed for free, or take advantage of free same day prescription delivery.
Is the CVS ExtraCare Rewards system set up to make it impossible for a married couple to both get the program Rewards benefits promised when enrolling in the program?
I request a review and correction of how our EXTRA CARE REWARDS account is set up. Please correct system issue so both husband and wife each can fully obtain Rewards program benefits.
Three times we have tried over the phone with CVS support, that is the with the technical support group, to troubleshoot and assure Rewards system account is properly set up for wife. Nada!
Unsuccessful result again today are beyond disappointing. Please help to resolve.
Show more
Needs landscape mode
App does not adjust to landscape mode.
Search reloads every time
This app has a lot of information which is great but every time I tap the search bar it reloads and I end up retyping items over and over. Maybe it’s the volume of information that makes the app have to think constantly.
Horrible
The worst website I’ve used in 20 years
