CVS User Reviews

Customer Experience

Positive experience19.7% of reviews
Neutral8.9% of reviews
Negative experience71.4% of reviews

~ Based on 269 written reviews from the US App Store.

What users say

Is CVS Safe?

CVS appears safe based on user ratings. AppsHunter Safety Score for CVS is 90/100.

This assessment is based on 11,369 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.7% of ratings point to a safe experience
4.3% of ratings suggest some concerns
9.0% of ratings point to a risky experience

~ Based on 11,369 App Store ratings for CVS.

Is CVS Legit?

CVS appears to be a legitimate app. AppsHunter Legitimacy Score for CVS is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Update Pop-up

Received a pop up to update the app. It directed me to the App Store. Did not update. Said to open. Opened the app, the pop up is still there and won’t go away. Blocks the screen. At the point the app is worthless.

UGHHHHH

I have had this app for years and now it keeps giving me a pop up to update the app. I already have! I even tried uninstalling it and reinstalling it. I still get the pop up to update the app. That notice blocks me from being able to use the app in any way. It’s super frustrating and it’s been months and it’s still there.
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Worst Possible Site

I cannot even figure out how to schedule a flu shot.

Does not work anymore… at all

As mentioned in another recent review, every time the app is opened it says it needs to be updated. The App Store said I already have the latest. Even after reinstalling the app that update prompt won’t go away no matter what, so I can’t get into the app to do anything.

I agree with Stuck

I have tried several times to update and just keep going in circles. I don’t have time for this, so I give up. You just lost a customer.

What’s going on?

When I go to my CVS app, I am getting a message that it needs to be updated. When I click update now and hit update to open the app again and I still can’t get through because I keep getting the big square in the middle of the screen saying that an update is required. I don’t know what’s going on, but I can’t get to the pharmacy or reviewing information from my Health Plan . This needs to be fixed because I’ve had the CVS app for many years now without this issue.
What’s going on?
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I had a wonderful experience today

🌟🌟🌟🌟🌟

iPad app. Dead. CVS could care less

Asks for me to update app. But it won’t update anything. Fix this please. It’s pretty obvious CVS could care less about their customers. Either remove this thing outright or fix it.

Update?

Can’t open the app. Keep getting an update message that won’t go away!

Not Functional

I have never worked with an app as flawed and unusable as this one. It keeps telling me to update- but when I go to the App Store it has no ability to simply update. I deleted the entire app, and reinstalled and Im still getting the update app command. Then there’s the flaws with the app making someone else the principal contact to confirm vaccine appts.
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Caught in a loop

Just downloaded the app and it insists I update it once I open it. Sends me back to App Store with no option to do so, only to open app again. Can’t get past the update screen. Please fix.

App is stalled

The App is consistently on an update loop. It won’t update or open.

Update process broken

Opening the app brings up a window, requiring an update and linking to the App Store. Clicking on that takes me to the App Store, but there is no update offered. This renders the app unusable.

App is stuck

Been an Extracare member for years, now telling me to update app and it go back to telling me to update app. Tired of it.

App help

The app keeps telling me to update, but won’t let me and I can’t get into the app to review my account

App will not work

When I open up, it says I need to update when I click the update. It will not allow me to update on my iPad so I can’t use the app at all.

Unusable currently

Says it needs updated but there is no update in the App Store.

Can’t get on your website!

I have been trying for weeks to get on your website. It’s not working.

Update problems

It will not down load so I can update the link. Did you test it before you updated the new version?

Sucks

I have repeatedly tried to update and it takes me to the open button, then back to the update popup.