Island on iphone
Response from developer
Thank you for your feedback regarding the delayed notifications. We’ve already implemented a fix and will release a new version of the app next week to completely resolve this issue. If you have any further questions or require additional information, please don’t hesitate to contact us at mobilereviews@alclogistics.com.
Ease of trucking
A+
Trans-Canada Transport Inc
Auto Quit bug
Door assignments.
Response from developer
Thank you for your feedback regarding the delayed notifications. We’ve already implemented a fix and will release a new version of the app next week to completely resolve this issue. If you have any further questions or require additional information, please don’t hesitate to contact us at mobilereviews@alclogistics.com.
good dea
Great App
Needs Major Improvements
Very disappointing app. It keeps logging me out for no reason, notifications don’t work, and most of the time it just keeps loading without doing anything. These issues waste drivers’ time and make the app unreliable. Please fix these bugs as soon as possible.
Response from developer
Hello, thank you for making us aware of these issues. We are incredibly sorry for the frustration and wasted time this has caused. We know how valuable a driver's time is, and we want our app to be completely reliable. Our team has resolved these bugs, and we will be releasing a new version shortly with these fixes in place. Thank you for your patience as we work to improve your experience."
Unloading
Working slow
Response from developer
Thank you for your feedback! We are glad to hear that you find the app good overall, but we are sorry to hear that the notification bell icon isn't working properly for you. We want to make sure this is fixed. Could you please reach out to us at mobilesupport@allenlund.com with a few more details about your experience (such as what happens when you click it, or your device model)? Our team is ready to investigate and get this sorted out for you!
Not a great user experience
Response from developer
Thank you for bringing this to our attention. We are very sorry to hear that you experienced glitches while trying to check in at Costco, and we want to get this fixed for you right away. Could you please reach out to our team at mobilesupport@allenlund.com to share a bit more about your experience and what went wrong during the check-in? Your feedback will help our developers pinpoint the issue and ensure a smoother process next time. We appreciate your patience!
Check in
Notification
Shipping
Notifications
I spent over an hour waiting for an update, assuming I would be notified, but eventually a warehouse employee came to find me because I had missed the message in the app.
Based on other reviews, this appears to be a long-standing problem that still has not been fixed. For an app used for check-ins and deliveries, reliable notifications are essential.
