Integration with Other Apps
The integrations with other apps (ie., American Airlines, or JAL) is a waste of time. They don’t work, or at least don’t for me. The app is nice to have a visual consolidated list of the travel but beyond that doesn’t provide much.
Mobile itinerary only
The app doesn't provide any service beyond an itinerary that doesn't stay current. There's a weather ticker that is unnecessary and not useful. There's no direct connection with an agent or after-hours assistance thru the app. Waste of time
Trips
Good attempt for a tracker APP, but having a hard time getting my actual trips to populate.
I had to input something and it’s still not grabbing it from the DTS
I had to input something and it’s still not grabbing it from the DTS
Off hours support
The SATO phone support number was shut down. Chat is only available 0600-1800. How am i supposed the get support outside those hours?
Absolute Junk
Requires new password constantly. Ticketed travel never shows up automatically. DoD deserves better.




