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CX Fleet User Reviews

CX Fleet
CX Fleet
Transport Exchange Group Ltd.
💼 Business

Customer Experience

Positive experience45.0% of reviews
Neutral10.0% of reviews
Negative experience45.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is CX Fleet Safe?

CX Fleet appears mostly safe based on user ratings. AppsHunter Safety Score for CX Fleet is 82/100.

This assessment is based on 193 user ratings, with an App Store average of 4.1/5.

Is CX Fleet Legit?

CX Fleet appears to be a legitimate app. AppsHunter Legitimacy Score for CX Fleet is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Mrs

Malik
Mrs SardarMrs Sardar

Run away

Be careful. DoNOT pay for the services of this company. It is totally waste of your money. They fill you up with lies till they get your money. This platform just wastes your money and they have zero support, as well.
فرزان شفرزان ش

Always a problem

I’ve had this app for 6 weeks. I’ve had 5 separate problems. When I first started there was something wrong with the app and I couldn’t see all the loads (3 out of a possible 35 at the time.) On 3 separate occasions I’ve been unable to check loads, accounts and past deliveries as an error flags up (503). Again on alerts I can only see 35/60 available. I have to manually input my location and search for jobs to see everything which is a waste of time. At one point I was bidding for jobs. Call a company and they couldn’t see me bid on there. Please don’t download this app and waste your money. It’s problem after problem. Would NEVER recommend this to anyone.
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RB couriersRB couriers

App suggestion and much needed upgrades

An amazing app which can be enabled to do wonders for the business owners. Little tuning in reports can make fleets owner to ease their hectic schedules and come up with a blessing.
Very much needed developments:

1. There should be a filter through which we can find a single driver invoices and tracking of their due, overdue, pending and scheduled this will help the fleet owners so much.

2. After filtering there should be an export option so we can send the list of job to the driver so they can tele if there is any miscalculations or any mistakes in the invoices. Now we ask drivers for List of their Jobs done , then we need to find every single invoice and check every invoice individually. Time taking and exhausting.
3. There is a technical glitch , which will be hard to explain but I’ll try.
A fleet owner when click on a driver job which is not yet started it dont track the job assigned driver , and do not shows collection ETA unless the driver click “on the way to pick up” as a fleet owner we need to inform the drivers manually if they are running behind the schedule while there should be an alarm system which buzz the driver if they are away from job and will be getting late.
4. I Love all the TEG developers teams, I can feel how it sounds to listen to our non senses, But These are serious struggles which you guys can fix once for all . I would appreciate your efforts in this regard.

You guys deserve 5 star review
🌟🌟🌟🌟🌟


Humble Regards
Muhammad Imran
Managing Director
London Logistic Solutions Limited
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ImranKhan.llsImranKhan.lls

Not fare for driver

Cx have lot of load but not that as explained by sales team, even 200 mile people go in 70 pound. Because of cx don’t have a minimum limit so load post give the fare price for driver.
Someshwara solutions LtdSomeshwara solutions Ltd

Oh dear

This app overheats your phone, crashes multiple times mid quote, kills your battery and hardly shows any jobs anyway.
VibratinMonkeyVibratinMonkey

Good appone recommendation

Literally top app - but just exactly as said in other reviews when in search loads should have an option to save the search with the relevant parameters.

As every time I click off it all parameters disappear and require putting in again
MuzzzzzzzzyMuzzzzzzzzy

Good App

App is good the only thing I can point out is that it really needs the option to save a search is the search for loads option sometimes one search’s for a load from particular location multiple times and every time you come out of the search section you lose all parameters you have put in the search engine the previous time , location , vehicle time , date absolutely everything and you need to impute all the every time you come out of that section which is annoying and a waste of time so I hope that we can add a save a search please thank you.
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Huracane66Huracane66

Not working after iPhone ios26 update

After updating iPhone to ios26.2 can log in but can't access any options. Support advised the liquid glass is the problem & they're looking in to it. Know others with Galaxy phones having issues & they've been told an update on those phones are a problem too. Needs sorting as their besktop isn't mobile optimised
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pal6566pal6566

Top Del

Best transport app in Uk!!!
Top DelTop Del

App does freeze

I just upgraded my iPhone 14 Plus to iOS 26 yesterday and since then this app opens but immediately freezes. There is no update for this app at the Apple Store. Please ask your developers to resolve this matter.
Adel SlamatiAdel Slamati

Response from developer

Sorry to hear you're experiencing problems. If possible, we would appreciate it if you could raise a support ticket through the app so we can look in to this for you. Go to the main menu in the top left hand corner of the home screen, select 'Help & Support' and choose the option to submit a ticket. If you're unable to do that, please call us so our Customer Support team can assist you further. Kind regards, Transport Exchange Group

it's ok until you have a problem🙁

unfortunately the support provided by cx is non-existent, I received a neutral feedback, I came with proof that it is so and yet there was no change... you invest 5k and you have no right not to say anything

Csm Sameday ltd
Marius samedayMarius sameday

Response from developer

Thank you for your review. We are sorry to hear that you received neutral feedback and found our support lacking. Hopefully, we were able to help you resolve that. However, your review is targeted at our Fleet app which we hope continues to serve you well! Please let us know of any improvements to the app and we can assist with that.

AR Chaudhry

5 star
tehzeen2013tehzeen2013

Response from developer

Thank you for the five stars! Hopefully, we keep exceeding your expectations!

Zero customer support

They change their policies without informing you so they can charge you more . Highly disappointed
shuhassanrizvishuhassanrizvi

Response from developer

Hi Shuhassanrizvi, Thank you for your review. We are sorry you were negatively affected by a change in policy and we will feed this back to our team. If there is any other way that we can support you please feel free to contact us via our Help Centre and we will be happy to assist.

Really good

Really nice and helpful to use
Kathiresu RavichandranKathiresu Ravichandran

Response from developer

Hi Kathiresu, Thank you for your review! We really are grateful to all of our members and for the feedback.

Really unhappy

Payed a lot of money to get this app. Doesn’t put up with my expectations and what was promised. I bid on a lot of jobs, but almost always I never hear anything back. The description of the jobs are really bad, they only say things like ” various items “ How can you bid on a job with a description “various item”. That can be everything. This app is made for the people who put in jobs, not for us drivers.
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Shepperton040Shepperton040

Response from developer

Thank you for your review. We are sorry to hear that you are struggling. We can assure you that our app was designed with all of our members in mind and with over 10,000 loads a day there is work that will suit any driver available. We would be happy to discuss your concerns with you and assist you in getting the most from our platform. Including tips for successfully quoting. Please submit a support ticket and one of agents can discuss any and all concerns that you might have.

New version has issues

This new version of the fleet app does have a lot more features and allows you to do pretty much everything you can on the desktop version but it is very slow at loading certain pages and pulling up maps and when time is critical on bidding for jobs, this time waiting for pages to load can mean the difference in missing out on work. Combine this with a lot of “server is unreachable” messages on a daily basis it is frustrating.
Hopefully the server size will be increased soon to cope with this new app and the recent new influx of new members using the platform and slowing it down.
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Hellbound1313Hellbound1313

Response from developer

Hi, Thank you for leaving your review. It sounds like this could be a technical issue. We would appreciate it if you could raise a support ticket through the app so we can look in to this. Go to the main menu in the top left hand corner of the home screen, select 'Help & Support' and choose the option to submit a ticket. If you can please provide screen shots or screen recordings of the issue. One of our Customer Service Team will then get in touch with you. Kind regards, Transport Exchange Group

Excellent app

Started with drivers app. And that was good. Now on cx small fleet and even better. Ticks all boxes
j60ownj60own

Response from developer

Hi, Thank you for leaving your review. We're glad to hear that you're happy with our Fleet app. If you ever require any assistance with it, please feel free to call Customer Service on 0208 993 7100. Kind regards, Transport Exchange Group

Love it!!

Great App. Well developed!!
SkelemaSkelema

Response from developer

Hi Skelema, Thank you for leaving your review. It's great to hear that you think highly of our Fleet app. We hope it makes your life a lot easier. If you ever need any assistance, please feel free to give our Customer Service Team a call on 0208 993 7100. Kind regards, Transport Exchange Group

Cx

It’s good but still work to be done
KissijahKissijah

Response from developer

Hi, Thanks for your review. We would appreciate your feedback on how the Fleet app could be improved. Please submit a support ticket or give our Customer Service Team a call on 0208 993 7100 and we'll happily discuss your thoughts. Kind regards, Transport Exchange Group