Trouble
Just great
Support is Awesome
Stopped working completely since latest update
My go to App
Great product
Dependable product, great support!
Their products, including Darkroom Booth for iPad are dependable, well-designed, and have been instrumental in the growth of our business.
The Darkroom Software team is always available to provide support for their products and has an extensive library of video and documentary support available on their website and their YouTube channel.
There is also an active community of thousands of users who support and help one another to maximize the benefits of using Darkroom Software products.
I have found Darkroom Booth for iPad to be easy to setup and easy to use including saving output on the iPad, to Dropbox, or to a live Event Gallery (another Darkroom Software product).
I highly recommend all Darkroom Software products!
DO NOT USE
Response from developer
The default setting in Darkroom Booth is “always save” images to iPad. When this setting is turned off by the user images are not saved. The user, @alainaod, informed our support team that she wanted to save space on her iPad. We are sorry the user didn't have a chance to become familiar with the app prior to their event. We recommend new users spend some time on the Darkroom Software support site for training and tutorials prior to using the app in a real world event.
Don’t expect much
Had there been some form of respectful or understanding customer service channel, there might have been an opportunity to rectify some of the issues, however the support team was nothing but disrespectful.
If you’re looking to use this app in your business, I would look elsewhere before even downloading a trial version here.
Buyer beware!
STAY FAR AWAY FROM THIS PRODUCT, BETTER OPTIONS AVAILABLE!!!!!!!
Response from developer
We have since changed the app's default setting to "always save" images to iPad. We are sorry the user didn't have a chance to become familiar with the app prior to their event. We recommend new users spend some time on the Darkroom Software support site for training and tutorials prior to using the app in a real world event.
