تطبيق فاشل وبدون فايدة
Response from developer
نعتذر عن أي إزعاج واجهتهِ مع تطبيقنا. نحن نأخذ ملاحظات عملائنا على محمل الجد، وسنعمل على معالجة المشكلة وضمان حلّها بالشكل الصحيح. هل يمكنكِ مشاركة تفاصيل المشكلة معنا عبر البريد الإلكتروني: customerservice@darnarewards.com نحن هنا لمساعدتك.
Misleading and a total headache
They advertise that you’ll earn points automatically when you use your registered card — but in reality, you don’t. I’ve made multiple purchases at Yas Mall, and the points never reflected. Even when I used Apple Pay with my registered card, nothing came through.
Instead, every single time I shop, I have to waste time sending them an email with proof just to get the points I should have received automatically. To make it worse, the app doesn’t even give you an option to upload receipts yourself, so you’re stuck chasing their team manually.
The customer service is terrible. No proper support, no transparency, and no accountability. It’s a complete headache. They make it sound smooth and rewarding, but in reality, it’s broken and disappointing.
Honestly, the whole experience makes the program feel misleading, unreliable, and not worth the effort.
Response from developer
We apologize for any inconvenience you’ve experienced with our app. We take customers' feedback seriously, and we’ll make sure to address this and make it right for you. Could you please share your issue with us at customerservice@darnarewards.com? We’re here to help.
Great app
Great new app
Not working
Response from developer
We apologize for any inconvenience. Could you please email us at customerservice@darnarewards.com with your email address that you used for registration? We will get back to you as soon as possible.
Great partners
Cash back to bank card is good option
Response from developer
Thank you for sharing your positive experience! We're glad you're enjoying the application. If you have any more feedback or suggestions, feel free to let us know.
Great program and app
Doesn’t work
Response from developer
Apologizes for any confusion. We appreciate your feedback and will work to improve. For technical or point matters, email us at customerservice@darnarewards.com.
The app doesn’t work
The redemption process is troublesome.
Response from developer
Apologizes for any confusion. We appreciate your feedback and will work to improve. For technical or point matters, email us at customerservice@darnarewards.com.
Cannot login, register.
Response from developer
Apologizes for any confusion. We appreciate your feedback and will work to improve. For technical or point matters, email us at customerservice@darnarewards.com.
Hard work!!
Poor app
Response from developer
Apologizes for any confusion. We appreciate your feedback and will work to improve. For technical or point matters, email us at customerservice@darnarewards.com.
Makes it easy
Response from developer
Thank you for sharing your positive experience! We're glad you're enjoying the application. If you have any more feedback or suggestions, feel free to let us know.
Major flaw
You can only earn points if you link your card.
The app won’t let you link a card.
Promised free Starbucks for registration, but nothing
Response from developer
Apologizes for any confusion. We appreciate your feedback and will work to improve. For technical or point matters, email us at customerservice@darnarewards.com.
