You are scamming people
Response from developer
Dear member, we are sorry to hear this. Please, contact immediately our customer support team at apps@firstbeatmedia.com and we will help you regarding all payment issues.
Disappointed and frustrated
waw
Response from developer
Dear user, thank you for sharing your feedback! We're thrilled to hear that our app has met your expectations and that you're enjoying a positive experience.
Not worth it
I liked it the first time and 6 months later I subscribed again and I’m totally locked out. When I’ve contacted them 3 times and all I get is you are subscribed as a premium member and have access as a premium member. I know I’m prescribed as a premium member duhhhhh! But it’s not letting other members see me or answer me. I know because my friend went on there and can’t find me. It’s like I’m invisible. The matches that are there are the same 4 matches that were left from the last time I was a subscribed member 6 months ago. No new matches in a month. It’s one bad glitch in their sight. If they can’t fix it then all they did was took my money. Chat does not work.
Response from developer
Dear user, we apologize for the negative experience. We understand that the requirement to pay for texting can be frustrating. To clarify, our app offers a free tier with limited features, and premium options for those who need additional features. Once you make a payment, all VIP features should be fully accessible and in case of any issues please contact us to apps@firstbeatmedia.com so we can assist. The number of new users on our app is constantly increasing and we hope you will be able to find a good match soon.
Payment
Response from developer
Dear member, we are sorry to hear that you are experiencing issues with payment. Please, contact our Customer support team at apps@firstbeatmedia.com and we will be happy to assist you.
