About
This diagnostic assistant helps technicians troubleshoot and repair commercial equipment. It offers step-by-step guidance, part identification, and essential field tools for food service, refrigeration, and HVAC/R professionals.
What's New in DAVE, Diagnostic Assistant
1.0
July 28, 2026
FAQ
What equipment does DAVE help diagnose?
DAVE is designed for commercial equipment, specifically focusing on food service, refrigeration, ice machines, and HVAC/R systems. It provides troubleshooting steps and repair guidance for these types of units.
How does DAVE Vision work?
DAVE Vision allows you to snap a photo of a part, data plate, or error code displayed on equipment. The app then uses this image to help identify what you are looking at and provide relevant information.
What HVAC/R tools are included in DAVE?
DAVE includes essential HVAC/R tools such as a Superheat/Subcooling calculator, Ohm's Law calculations, a refrigerant P/T chart, and an error-code lookup feature, all accessible from your mobile device.
Can I save my repair history with DAVE?
Yes, DAVE offers a 'MyDave & History' feature that allows you to save parts and jobs to your personal library. You can revisit all past conversations and diagnostics, which are searchable anytime.
What are the benefits of DAVE Pro?
Upgrading to DAVE Pro unlocks unlimited 'Ask Dave' and 'Photo Diagnosis' features, allows for unlimited saved parts and jobs, provides a full searchable history, and includes code scanning capabilities for enhanced diagnostics.
How much does DAVE Pro cost?
DAVE Pro is available via subscription with two options: $7.99 per month or $59.00 per year, offering a cost saving for the annual plan. Subscriptions auto-renew unless cancelled at least 24 hours prior to the end of the current period.
Is DAVE available on multiple devices?
Yes, DAVE is supported on both iPhone and iPad devices, allowing technicians to use it across their preferred Apple hardware.
How often is DAVE updated?
The application was last updated on July 28, 2026, with version 1.0. This indicates it is a relatively new application, and future updates will likely follow to introduce new features and improvements.
