Serious problem
This app worked great for me for years, but over the last couple of months that has changed. It doesn't matter how many times I put in my email and password, it tells me it's incorrect. But then I delete the app and re-download it and can sign in immediately with that same email and password. Very annoying. Especially when I forget that I have to do that EVERY TIME and end up late to appointment.
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Terrible
Terrible app doesn’t let you do anything except click a link to download an app your already in and the place never answers so basically you just can’t do anything smh
App doesn’t work well
The app itself is basically good for seeing appointment times and cancelling. If you try to do anything else it basically tries to redirect you to the app - even though you already are in the app. It’s an endless loop. It doesn’t even show me the phone number necessary to schedule an appointment over the phone since the app appointment setter doesn’t work. Needs major maintenance.
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Worst app ever.
Seriously this app is not working at all! So frustrating.
Works okay, issues with payment info
It works for what you need it to if you have payment info connected. Doesn’t even let you check your appointment times if you can’t connect a payment method. There are too many billing issues to trust connecting a payment though.
Appointment
The appointment area is a joke it goes in a circle - can’t make appointments it loops back
Amazing
No complaints it’s perfect
Trash
Rating -0
Why is a non functional app available to for download?? So everybody can waste their time.
Why is a non functional app available to for download?? So everybody can waste their time.
Bad app. Nobody improves it
Impossible to use if you are a family. Does not show appointments for your children that are listed under your email. Telehealth does not work on it. I’ve complained for over a year.
What’s the point?
Unusable app,You can’t schedule appointments, the only thing you can do with this trash app is view your upcoming appointments. What a waste of time and space on my phone.
it won't use my camera
Main issue: this app doesn't even TRY to use my iPhone's camera, meaning that my doctor can't see me (but I can see him). I tried uninstalling & reinstalling the app, but no change.
DBH app Version 3.10.0, build 21692. I'm using iPhone 14, iOS 17.3.1.
In iPhone Settings > Privacy & Security > Camera, it lists several apps that have requested access to use the camera, where I can select whether to allow any of those apps to use the camera -- the Davis Behavioral Health app isn't even listed as requesting camera access.
I've gone into all related settings that I can think of on my iPhone and in the app, but I've found no way for it to use the camera for the app. There is no such issue on my Android tablet.
There are several other issues with this iPhone version of the DBH app (and in the Android version). As someone who majored in Computer Science, I'd describe the app as "unfinished" and "untested." The app feels like it was made from an out-of-date app template and some features were left as originally supplied instead of tailored for DBH's needs.
DBH app Version 3.10.0, build 21692. I'm using iPhone 14, iOS 17.3.1.
In iPhone Settings > Privacy & Security > Camera, it lists several apps that have requested access to use the camera, where I can select whether to allow any of those apps to use the camera -- the Davis Behavioral Health app isn't even listed as requesting camera access.
I've gone into all related settings that I can think of on my iPhone and in the app, but I've found no way for it to use the camera for the app. There is no such issue on my Android tablet.
There are several other issues with this iPhone version of the DBH app (and in the Android version). As someone who majored in Computer Science, I'd describe the app as "unfinished" and "untested." The app feels like it was made from an out-of-date app template and some features were left as originally supplied instead of tailored for DBH's needs.
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An app that doesn’t know it’s an app
I’ve been trying to make a follow up appointment and it is literally impossible. Open app > Schedule appointment -> Sends you to a page “download our app” -> Click on App Store link (just to make sure it’s updated) -> Open from App Store -> Make appointment -> Sends to App Store -> Open app…. Over and over…..YES, I have uninstalled and reinstalled the app, restarted my phone, logged out and logged back in. This app has been awful since the launch but gets worse with each update.
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Dumb
I think it’s stupid that I have to download your app to have a telehealth meeting. Want to know what your app has access to on my phone other than my mic and camera
Garbage, do not use
Ever since switching over to this new app from telehealth, we have not been able to have an online visit yet. We do not get the emails and even if we log into the app the appointments do not show up.
Doesn’t work at all
Completely useless. Cant even log in because it doesn’t send an email to get logged in. Yes I’ve tried every single folder in my mail and on multiple platforms.
