Don’t bother using this app
Twice I have put my orders through to the GP and the GPs are saying they never received them and I have experienced delays getting my medication. In the app it shows the request has gone through but the surgery didn’t receive anything
Poor synchronisation
The app does not update as a prescription travels through the NHS system. Even when a prescription is collected it still says “awaiting GP approval “. I have advised company many times but never been fixed.
Won’t log in
I need to order repeat prescription but won’t load any further than 93% and my doctors won’t allow me to do it any other way! I had this issue last year so deleted it and had to go into the actual pharmacy. I’ve just received another text saying to reorder on the app so thought I’d give it another go…. Same thing 93% and no further! I see there’s been no updates for 2yrs! Maybe stop telling people to use the app when they can’t!
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Stupid and health hazard.
Why does a pharmacy need an app for a repeat prescription. Now I don’t get notifications when it’s ready and when I look after a week it’s discarded. Have to start again and then the surgery needs to talk to you why you ordered it again. Then can’t get an appointment for 2 weeks and you run out of medication.
This app is a health hazard.
This app is a health hazard.
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Doesn’t work
Completely useless app that just goes in a loop trying to log you in. May as well just contact your doctor and not bother.
