Will not work on IPhone 13 pro max
The app will freeze and refresh only to log you out. This is extremely problematic with living in the freezing Midwest trying to evaluate trade in vehicles. Fix this app!!!
Won’t Work On IPhone
KBB puts lots of pressure on everyone to make sure their process is used and all of KBB’s tools are used, so can you please make this app function properly? Thank you!!
Needs updating
Only able to use via mobile version. No point of downloading the app. Might as well use your mobile browser.
Garbage
The app won’t stop redirecting to the mobile site. Every update that is released is a downgrade in terms of ease of use and quickness. Now the mobile app doesn’t work at all. You can make my job more difficult all you want. I’ll still enter in bogus customer info every time. If you want your business model to be making money off personal info, switch to selling pizzas.
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The dev. team can’t possibly be this stupid...
New update forces you to enter your customer’s full name and contact information including phone number and valid e-mail (that I will of course already have logged in my own system if I’m at the point in the sale where I’m valuing a trade) before continuing the appraisal. The ENTIRE point of this app is to save time and speed up the process and instead forces me to take redundant unnecessary steps with this new update. Before this update the app was a little clunky and annoying to use at times, but as of right now it has zero utility value until this garbage is worked out.
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