Au top
Presque parfait
Bravo en tout cas
Response from developer
Bonjour et merci pour votre retour. Cet article vous expliquera comment paramétrer votre mode automatique : https://conseilsport.decathlon.fr/comment-ameliorer-votre-confort-grace-a-la-connectivite. Bonne journée!
Frozen app
Response from developer
Hello, We are truly sorry for the inconvenience. The issue you are facing with the stuck loading screen seems to be an isolated case to few customers and it certainly isn't the experience we want to provide. To help us identify the cause and get this fixed for you as quickly as possible, could you please reach out to our support team at https://support.decathlon.co.uk/decathlon-ride. There is form at the bottom of the page. We’d be more than happy to look into this with you and get you back on track. The Mobility Team
Unreliable, limited functionality
Finally, my app is having issues in ending my rides, which is impacting reliability. As the app just updated, I am wondering if there is a bug?
Response from developer
Hi J29ules, thank you for the feedback! We take note of your comments regarding the display cables. Regarding the issue with ending rides, we haven’t encountered this on iOS yet. Could you please fill out this quick form https://decathlon.volvox.rs/custom_forms/17?&lang=fr-FR so we can gather your details and fix this bug? (phone model, iOS version are important) Thanks for helping us improve and have a good day,
iOS 16.7.16
Danke
Response from developer
Guten Tag, vielen Dank für das tolle Feedback! Es tut uns leid, dass Sie die neuen Features nicht nutzen können. Um die App stabil und zukunftssicher zu halten, setzt die neueste Version leider iOS 17.6 voraus. Ein Update für ältere iOS-Versionen ist technisch leider nicht mehr machbar. Schön, dass Sie die App trotzdem auf der älteren Version weiter nutzen!
