Decibel Magazine User Reviews

Name: Decibel Magazine
Rating: 2.1 (15 reviews)

Decibel Magazine

Red Flag Media, Inc.

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Don’t bother

Absolutely awful app won’t work on my iPad and even restoring all my purchases on my iPhone that still won’t come through.

EJG33

5 years ago

Response from developer

Sorry to hear you are not digging the new app! You can email support@presspadapp.com for help with restoring your purchases and other tech problems. If you really hate the app, we have another digital subscription option and you can email me for more details tim@decibelmagazine.com

New update is terrible

Been a Decibel subscriber for years. App always works great. Until I downloaded the latest update. Now it crashes every single time I try and open it. I've rebooted, deleted and downloaded and installed it again. I'm done.

Edit: Tried new and "improved" version. I can now open an issue, but it crashes every time after about a dozen pages. Still a garbage update.

Tried April 15th update. Now won't even download. Gets stuck on "Stopped - Resume ?". Every other magazine app I have works fine, like this one used to before it got ruined. I'm done with it. Deleting and unsubscribing.

Phodg50

5 years ago

Response from developer

Update! Have you had the opportunity to download the April 15 update? It should be running smoothly. If you are having any problems with the latest version, please email support@presspadapp.com

New App

I really enjoyed the prior versions of the app. This new one, however, is not my jam. For starters, all my prior purchases were lost and I cannot restore any of them despite clicking the restore option. Second, the app is not user friendly at all. I have a hard time scrolling through issues and finding issues that I’m interested in. It just feels like the sorting interface sacrificed ease-of-access for having the images of the magazine covers. This is annoying and I have a hard time finding anything. Third, the app itself appears to be bare-bones with little support or other features to get help, hence why I’m posting a review instead of contacting customer or tech support. In sum, the new app feels half-baked and is, in my opinion, unusable. I really do hope the app is reverted or greatly improved on as the Decibel does have good content but I cannot consume it like this.

Noobelheim

5 years ago

Response from developer

Hello, sorry for the frustration and the delay in response. If you are still unable to restore purchases, please email support@presspadapp.com. They can help with any tech questions. If you are still unhappy with the app, we have a couple of other digital solutions, which you can email me about - tim@decibelmagazine.com Thank you for reading Decibel and for bearing with us as we transition to our new app.

Great Magazine but tons of App problems

In the past month or so, the App disappeared completely for a few days and came back with a less functional design, then got a second overhaul where only the most recent 16 issues currently available. I no longer have access to the majority of the issues I purchased including all the special editions.

hybrid47

5 years ago

Response from developer

Hello, sorry for the inconvenience as we resolved problems with our app. Have you been able to restore all of your purchases? If not, please email support@presspadapp.com. Thank you for your patience!

The app keeps getting worse

Restore purchases doesn’t work and now less mags show. C’mon this is frustrating. So basically I lost all of my purchases throughout the years of being a dedicated subscriber. Considering dropping my subscription if this app keeps getting worse.

McBravoMike

5 years ago

Response from developer

Hello, we apologize for the frustration and inconvenience. Have you been able to restore all of your purchases? If not, please email support@presspadapp.com

What happened?

The app updated and now I can’t read the magazine that I pay $25 a year for. I guess I need to cancel my subscription since I can’t actually use what I’m paying for. Pretty ridiculous

Wallabychamp

5 years ago

Response from developer

Hello, we are sorry that the last version of the app did not work well. Have you updated to our April 15 version? If you continue to have problems, email support@presspadapp.com

Not currently working

Not currently working. All that comes up is a screen without any icons or menus to choose from. I have about 16 digital issues I bought that I can’t access now. I hope they get it fixed soon

grimacelover

5 years ago

Response from developer

Hello, we updated our app on April 15. Have you been able to restore your purchases? If not, contact support@presspadapp.com

This app is a bummer

I pay for this app and it’s basically unusable. It constantly reverts to the cover, doesn’t zoom enough and crashes.

Decibel, it’s been a month. What’s up? When can I read my metal fix again??

NBC HATING HAMMER

5 years ago

Response from developer

Hello, sorry for the frustration regarding our last version! Have you downloaded the April 15 version and restored your purchases? Any tech issues, email support@presspadapp.com

2021 update is unusable

****Update: thanks for the nice message. I'm glad it's being worked on. The download and data deletion issues seem to be resolved. I hope the new app gets back to feature parity as I do of course still need my Decibel fix but miss the navigation and pick up where you left off functions. Wishing you guys much success this year! ****I've been reading Decibel on iPad for years and it worked pretty well. The new update is totally broken. Issues won't download, the few that have downloaded delete themselves and it crashes frequently. When is it did work at a basic level the interface is a huge step back. There is no way to skip ahead by page and the app starts at posts one each time you reopen an issue. Brutal, and not in a good way

thebenkahn

5 years ago

Response from developer

Hello, we wanted to let you know that we launched a new app in April, in case you haven’t tried it yet. If you need any tech help email support@presspadapp.com - thanks for bearing with us!

2021 App Update is ATROCIOUS

I’ve been reading Decibel on iPad for a few years now, and up until the newest update, I had very few issues with it. Sure, there was the occasional crash or failed download, but in general it always worked fine. Flash forward to today, and I opened the app to see that it has been completely reworked, and the new version is absolutely unusable. The download speeds (if you are lucky enough to even get the issues to download at all) are 2 to 3 times slower than they were before. The app has inexplicably deleted my downloaded issues multiple times, with me needing to re-download and hope that the app doesn’t crash. If you manage to download an issue and actually open it successfully, you’ll notice that the new interface has removed every single useful feature from the previous version. Gone is the ability to quickly skip to other sections of the issue, export or share, and even fit each page to the window. It behaves more like an image previewer than a magazine app. I don’t know what the thought process was behind reworking this already functioning app, but it blows my mind that this is the accepted result. PLEASE fix this app or re-release the older version. This is unusable garbage.

UPDATE: Thanks to the powers that be for responding to this review! I’m glad to see you guys are working on addressing these issues and I look forward to trying the fixes out in the future. I’ll be sure to update my review when that time comes!

goforthanddie7

5 years ago

Response from developer

Update! We launched a new app in April, in case you have not downloaded it yet. If you need any help restoring purchases, email support@presspadapp.com. We are hoping you like this update better than the last!

Worst update ever.

I’ve never been so mad and disappointed in an app update like this. It pisses me off so much that I wrote my first app review. Don’t waste your time, decibel has killed their app. They obviously don’t want people reading digitally.

itskflo

5 years ago

Response from developer

Update: since your review, we have released a totally new app. We hope you’ll give it a try — if you have any problems with it, email support@presspadapp.com

SICK!

The above reviewer who said this app is "pointless", is completely clueless. It's an app for a digital subscription where you can also buy past issues as well. I love Decibel and having the entire library on my ipad makes it that much better.

YachtRockGuy

11 years ago

Pointless

It's just a portal to buy past issues, no value-added content. Just an app ad. Lame!!!!

mediaexplosion

11 years ago

Best Mag, App Fixed!

I met "James" at the Chicago tour stop and told him about the problem. he followed up a few days later with this - and I'm back in business! Give it a try. Great mag, great people.

1. Browse to the 'HELP' section of the Decibel app and in the bottom-right hand corner you should see a section labelled version number. Simply hold this down for a few seconds and a box will appear asking if you would like to 'reset credentials' simply select this option

2. Delete the app from the device and re-download from the App store - not from an iCloud backup

3. Hold down the lock key on your device and at the same time, hold down the 'Home' button. After 5 seconds the device will completely shut down. Keep these buttons held down until the Apple logo reappears (hard reset).

4. Let the device restart and then launch the app

Tashaismydog