Lifetime Premium membership was revoked
As per title. The app refuses to let me restore my premium status without paying despite previously getting a lifetime Premium subscription. The link to a support/contact page from the app is broken. I’ll take down this review when the dev is able to resolve my missing premium subscription.
Update:
Devs sent me the instructions to resolve this. 5 stars. The UI and sound selection is unparalleled.
Update:
Devs sent me the instructions to resolve this. 5 stars. The UI and sound selection is unparalleled.
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Don’t Pay!!!
I got this app for its intended purpose and it worked so great I got the lifetime license and after the developer must have decided to switch to a subscription only my lifetime license gets revoked and I’m forced to pay more and therefore this developer cannot be trusted. Developer responded saying to enroll in free trial then cancel then restore purchases. Waste of time. Still doesn’t work. Throw in the towel.
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Don’t Pay!!!
I got this app for its intended purpose and it worked so great I got the lifetime license and after the developer must have decided to switch to a subscription only my lifetime license gets revoked and I’m forced to pay more and therefore this developer cannot be trusted.
Response from developer
Here is how to recover lifetime plan after ownership transfer if "Restore Purchases" fails: -Delete the App -Install the App again -Start 1 year plan with 7 days' trial -Immediately cancel the plan to avoid any charge -Your lifetime premium will automatically work after 7 days' trial Please update your review after your issue has been resolved.
Lifetime Premium membership was revoked
As per title. The app refuses to let me restore my premium status without paying despite previously getting a lifetime Premium subscription. The link to a support/contact page from the app is broken. I’ll take down this review when the dev is able to resolve my missing premium subscription.
Response from developer
Here is how to recover lifetime plan after ownership transfer if "Restore Purchases" fails: -Delete the App -Install the App again -Start 1 year plan with 7 days' trial -Immediately cancel the plan to avoid any charge -Your lifetime premium will automatically work after 7 days' trial Please update your review after your issue has been resolved.
Worked before, now broken
Very disappointed with this. Worked perfectly previously, since iPad update, no longer functioning.
Was premium, now wants me to pay a subscription. No.
Just says “nothing to restore”, but works fine on phone.
Don’t bother - it’s certainly not worth a subscription.
Was premium, now wants me to pay a subscription. No.
Just says “nothing to restore”, but works fine on phone.
Don’t bother - it’s certainly not worth a subscription.
Scam, premium disappear
My premium disappear and restoring purchase does not work. The contact us function does not work
Membership
My lifetime membership disappeared and cannot be recovered!
Lifetime membership gone
Lifetime membership from a while back is no longer active and unable to recover. Contact site hanva.us. is not found
Ridiculously greedy
The new owner is greedy. Lost my subscription after the recent update and now for a white noise app I need to pay monthly subscription? Thanks but no thanks! There are many good alternatives out there.
Updated based on developer's response:
The response is a perfect example of developer's arrogance and not care about user experience. You are not the first one changing charging model but you are among the worst IMHO.
Updated based on developer's response:
The response is a perfect example of developer's arrogance and not care about user experience. You are not the first one changing charging model but you are among the worst IMHO.
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Lost trust
My lifetime premium randomly changed back to free. Restoring does nothing. I had recommended the app to some friends. But now lost trust and confidence in developer.
Took Away Lifetime Access
Awhile back on Reddit, the creator of this app offered free lifetime access to everyone. My wife and I downloaded the app, left an accurate review, and enjoyed the app. A couple weeks ago, lifetime access was removed and is no longer an option. Isn’t this a violation of App Store policy?
Ridiculously greedy
The new owner is greedy. Lost my subscription after the recent update and now for a white noise app I need to pay monthly subscription? Thanks but no thanks! There are many good alternatives out there.
Avoid
I paid for a yearly premium subscription at the end of last year and it’s now stopped working during the plan. I cannot restore my purchase and reinstalling doesn’t work. What a scam!
Lifetime membership
Please read other reviews as well. This happened to other users as well 😩What’s wrong with my membership. Fix it otherwise this’ll prove that this is a scam. Be aware guys… I was lifetime member now when I try to use my mix, it starts asking for money. Money hungry scam 😭
Premium subscription
Why now I cannot access my premium subscription! Been trying for a few days and cannot restore. Fix now!
Originally loved
This would have been 5 stars but after the latest update I no longer have access to all of the sounds. When I click to restore it says nothing can be found. Very disappointed
Really?
I’m sorry to get mad but I really enjoyed this app and then premium popped up and now every day I finally fall asleep at like two am in the morning and get only like 5hrs of sleep I’m just trying to sleep and then it’s been so hard for me to get up when I had this app and now you totally ruined it with premium i love this app just saying without premium just a note you don’t have to take premium away
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Lifetime Subscription Disappeared Now Forced to Pay
I had been using this app nightly for a few months and absolutely loved it. However, they’ve now put everything behind a paywall, even though I had a lifetime subscription. There is no way to contact them as the link in the app, and on the AppStore goes to a webpage that isn’t available. I am so disappointed and disgusted with this change and the lack of availability to communicate with support. There is no way I am willing to now pay a monthly or yearly fee when I already had full access to the app and still should have.
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Ridiculous greedy
The new owner is greedy. Lost my subscription after the recent update and now for a white noise app I need to pay monthly subscription? Thanks but no thanks! There are many good alternatives out there.
Crashes when opening now
Used to be my go to, but it had to be replaced since it just crashes when opening every single time
