Deezer User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral12.5% of reviews
Negative experience37.6% of reviews

~ Based on 2,334 written reviews from the US App Store.

What users say

Is Deezer Safe?

Deezer: Music & Podcast Player appears safe based on user ratings. AppsHunter Safety Score for Deezer is 94/100.

This assessment is based on 36,521 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.8% of ratings point to a safe experience
2.7% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 36,521 App Store ratings for Deezer.

Is Deezer Legit?

Deezer: Music & Podcast Player appears to be a legitimate app. AppsHunter Legitimacy Score for Deezer is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I love that you support artists but

Why is the (Apple) app so trash? It’s bugging out about 20% of the time. I hate to switch to Apple Music but I also want music when I want it 😬

Great app but album/playlist art is blurry

Some album and playlist covers are blurry, and I don’t know how to fix it. The app can be slow as well, but it is improving with each update. Other than that, Deezer is fantastic!

Déçu

Je paie un abonnement , et malgré tout quand je suis hors-ligne certaine musique ne peuvent pas être écouté, ça arrive aussi que dans mes musiques téléchargées, des titres ne sont plus « disponible »… pourquoi? Je perd des chansons à cause de cela!

Pretty Great

I would love if queuing songs were a bit easier, swiping on a song for example. Otherwise I love the monthly playlists and the quizzes. The discovery is pretty good too. ^^

Imma explode

They say you can stream songs offline BUT YOU CANT I HATE APPS WHO SAY THIS AND DONT IF YOU WANT PEOPLE TO USE THIS APP THEN ACTUALLY TAKE PEOPLES IDEAS

Music

Totally music
This app is brilliant straight forward and can find the songs you need quickly and easily

You’ve got to fix your shuffle

I enjoy making playlists for myself and friends. However, often when I’m listening to my playlist (that I’ve downloaded) the shuffle button plays the same songs when it has 167 songs to choose from. It’s infuriating. Please fix it. I really love Deezer, but this glitch makes me want to switch streaming services.


So, I received what looks like an AI response to the above with an answer that had nothing to do with the problem. Just admit your shuffle button is glitching. Then hire someone who can fix it.
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They just want money

C’est rendu que y a des musiques que tu dois avoir premium pour écouter ca speut tu et en plus à chaque fois que j’ouvre l’application y a la fenêtre de premium qui embarque c’est vraiment rendu gossant jretourne sur spotify jpense

Response from developer

Bonjour! Nous comprenons votre frustration. Deezer propose une version gratuite avec pub, mais certains titres ou fonctionnalités nécessitent un abonnement Premium. Si vous rencontrez un problème bloquant, écrivez-nous à support@deezer.com. Vos remarques sont aussi les bienvenues sur https://en.deezercommunity.com/ 😊️

Sounds better, flags AI, how it should be!

Sounds better, flags AI, how it should be! Other DSPs get with the party and read the room.

Deezer is good

Deezer is so good that when you download the songs you can listen anywhere and anytime it is AMAZING!

Not worth the stress of customer service.

Have given this a 2 star because the music quality is superior to its competitors. However, I’ve had constant issues with offers/promos and subscriptions, just not worth the hassle anymore. Such a shame because their product is good. Also had issues 2 years ago, but gave them a second chance and unfortunately still just as bad.
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Good only because there is no better alternative

I moved from Spotify because they are not ethical, and was really disappointed (relatively) by Deezer.
Songs will just stop suddenly. No reason. Downloads do not seem to stay downloaded. Podcasts will play in the wrong order.
If I decide to pause for a second, I had better resume within 10 seconds, otherwise the play button on my EarPods trigger nothing.
The default view on the Apple Watch is some menu no one cares about instead of the player controls. And you can’t even search a song from there.
The first click on a new song will sometimes just resume the song I was playing before.
And, very irritating, I get constant popups about how I can customise my library. I don’t want to OK? Closing that popup once a day is really annoying.
So yeah it globally works, if you give it constant attention.
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Mejorar opción offline

Es muy lenta, no cargan las canciones ni por Wi-Fi ni por datos móviles. La competencia es más rápida +12 funciona mejor

V12

Awesome no flaws great music library I cannot fault the App in any way but the price is now the most expensive out all the also great music apps

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Рассисты конченые

Flow feature is the best feature in all music streaming apps

I always wondered where I can find music like the ones I hear in shops and that because I don’t know any artists and this app makes it so easy to listen to curated music. Unlike other apps that feature only good artists, Deezer lets you explore good songs from artists you’ve never heard of that are top notch. It’s my favourite new music streaming app 💜
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Worst music app ever!

It wasn’t even worth the free trial. Any music that you add to your playlist is useless if you don’t continue pay the $15 a month for it, which is insane because your downloads only download in app, not to your phone. Once you cancel. You can no longer listen to them. SoundCloud & Spotify are 100x’s better at like half the price.
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Soo good

Like I have been using Deezer for 4 years now and I listen to music every day I have had no issues I have barely had any ads and when I was on a cruise my WiFi was great and I didn’t have the cruses WiFi

nothings free

when i made a playlist and i tried listening to one of the song i had to pay to listen to the full song i prefer spotify or musi

Updated review

Initially I had issues with buffering and playback quality. Then I was over charged. But guess what?! Deezer customer support is responsive and they remedied my issues. Special thanks to Augustin for following through.