Won’t connect to App
This will not connect to the app. The QR does not connect
Stopped working
Didn’t really like the last update. Made the cameras slow when it came to viewing and reviewing, also it seemed to lose some options on reviewing footage. As of yesterday, the app crashes as soon as it is launched so I cannot view my cameras at all anymore.
Terrible after update
Have had horrible performance since updating the app last week. Will not detect all cameras and goes offline every 60 seconds when it does. Is the older version available somewhere?
Ver 3.0 doesn’t load
Everything worked fine on ver 2.6, then auto updated to 3.0 and app won’t load. Keeps crashing!
Where and how to download previous versions please!!!
Where and how to download previous versions please!!!
Stupid App
Can’t understand this app. I didn’t need to understand that much from the previous app. But this one is just, I have to trash my cameras.
No login screen
Where did the login screen go? Can’t use the app if I can’t login
Update
Ever since the app update, I wasn’t able to see the camera on the app!!! It was working fine before the update!!! Omg please fix this!!
Update is horrible
I had updated the app and now I can’t use the app to view. There were no issues with the old version. The help tutorials are from the old version as well. I managed to get it working once and then something happened. So frustrating
Trash
Trash
Frustrating
Really and truly disappointed with the developer bricking the app like this. I was fortunate to not install the flawed or intentionally broken update all my devices. Old version 2.4 still works fine on an iPad and iPhone. However like many others that have posted, I updated to v3.0 on two other iPhones and can not get it to work on either device. Now I’m stuck selecting individual app updates for the other devices to avoid this broken v3 update. Very frustrating.
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Stopped working
There was an update and everything stopped working
What happened??
Wont work at all anymore with iphone
Useless
The update made my 2 devices completely inaccessible and Defender support is useless.
Does not work
After newest update the system doesn’t recognize the username password on iPad or iPhone. Works in android tho in the older version app still. Did the sign in and still nothing. Please fix
Terrible. Always do things without consent never ask customers what is working or not.
The worst.
Playback
I’m having issues trying to figure out how to playback videos after the app update. I can’t select a date and playback
Disappointed
Disappointed that it has been over 4 weeks and I still can’t see my cameras because I have the iOS 18.
No longer works
Since the most recent update, it will no longer connect to my cameras. I can see my device listed, but it won’t allow me to select it.
It doesn’t work
Ones you updated, wouldn’t let you login.
Update
I hate it!! Are they trying to force people to buy a new system?…because it won’t be from this company if I have to get a new one. Can I please have my old version back? Please! Playback feature is not working at all on mobile. App blinks out and says cameras are OFFLINE every few seconds. I can still access everything on the base unit but nothing on the phone works right. PLEASE GO BACK TO THE OLD WAY!!
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