Degould DVM User Reviews

Name: Degould DVM
Rating: 4.17204 (93 reviews)

Degould DVM

DeGould Ltd

💼 Business

📊 Productivity

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Awful

Everything is slow I know for a fact my iPhone 14 is not the issue, why does it kick me out and ask me for my user and password every so often if it’s really a security issue I have no clue what they would get with that information, and why in the login page does it kick you back and make you put in your email over and over if you get the password wrong just ask me to put my password in again like??? And resetting password is the worst I click the link to request a password change link and it takes forever to get to me just for it to tell me the link is expired. I mean it would probably be valid if it didn’t take 100 years to get to me. Selecting areas of damage takes forever the picture system is awful why can’t I just upload from my phone. Whole thing is just the worst app experience of my life.

Music_guy63926

2 years ago

Garbage

Always crashes always throws you off when you scan the car never comes up double and triple the time to check in the car or truck garbage

🎄🎄🎄🎄🎄🎄🎄

2 years ago

Crashes

The app used to work perfect for me, but now when I try to sign on it keeps going around and asking for my username and password. After entering the info the app changes screens and then the sign on screen reappears. I even deleted the app and reinstalled, but that didn’t help.

Jarhead1/3

3 years ago

Vin scan doesn’t work

This app is terrible always something messed up now I can’t scan vin I have to type it in manually and that take to long when you have a bunch of vehicles delivered

B22 m

3 years ago

Response from developer

Hi, we've released a new version of the app (6.0.2) designed to improve the VIN entry experience. In addition to improvements to barcode scanning, we have added a text recognition feature which when used, can read the vin text printed underneath the barcode. Please give the latest version and try and let us know your experience with an updated review. Also, let us know any features you'd like to see added or improved with the DVM App so we can include your feedback into future versions. Thanks, DeGould Development Team.

Horrible. A 5 year could make a better app

Ford dealers are being forced to use this junk, and it can not simply remember log in info. Have to login every time. Asked for a new passcode every time. See plenty of Bug fixes on history of updates, yet seem they just create more problems. Let’s call it quits and find a new career path please. We don’t need your product. Scanner never gets the correct vin, just enter it manually. Can’t decipher between Ford and Lincoln vins, again a very easy program code to write. Just all around a huge disappointment. I assume someone’s kid wanted to make an app and they are getting funded from mommy or daddy’s company.

ryan.galbreath

3 years ago

Response from developer

Hi Ryan, based on feedback we've released a new version of the App (6.0.2) which has been designed to improve the VIN scanning experience and retain login credentials for longer. We have improved the logic behind the barcode scanner to improve its ability to detect VIN barcodes, but also added a new text recognition feature which when used, lets you take a photo of the VIN text printed underneath the barcode or anywhere else that it is printed. To give it a try, tap on Scan Text from the VIN entry screen. If there's any vehicle models that you're noticing repeatedly being mistaken for a different vehicle model, please contact us so we can update our systems. We're here to work with DVM users to make the experience of using DVM better. Please give the latest update a try and let us know your experience with an updated review. If there's anything else you'd like to see us add to DVM or improve in future versions, let us know and we will build your feedback into future releases. Thanks, DeGould Development Team.

Horrible

This app by far is the worst. It tells me to enter my email address. I enter it and it says it’s invalid. You cannot use the manual scan of the Vin numbers if a vehicle comes in damaged. It will not let you download pictures.

snibs411

3 years ago

Response from developer

Hi, we've released a new version of the app (6.0.2) which includes improvements to the login experience and enhancements to VIN entry. In addition to improvements to barcode scanning, we have added a text recognition feature which when used, can read the vin text printed underneath the barcode. Please give the latest version and try and let us know your experience with an updated review. Also, let us know any features you'd like to see added or improved with the DVM App so we can include your feedback into future versions. Thanks, DeGould Development Team.

Update

Since doing the update I constantly have to enter my email and password every time. Even though I have face recognition and keep entering my 4 digit verification. Also since the update the bar code reader seldom picks up and I have to enter the VIN manually which is irritating and time consuming. Which previous to the update it worked excellent

mbrunet12

3 years ago

This stinks

It works when it wants to and after the update I will not scan anymore! How is this BETTER. I have to put all the bins in manually!

Buenoce

3 years ago

Response from developer

Hi, we've released a new version of the app (6.0.2) which has been designed to improve VIN entry. In addition to barcode scanning improvements, we have added a text recognition feature which when used, can read the vin text printed underneath the barcode. To access it, tap on the Scan Text button and take a photo of the text under the VIN barcode. Please give the latest version and try and let us know your experience with an updated review. Also, let us know any features you'd like to see added or improved with the DVM App so we can include your feedback into future versions. Thanks, DeGould Development Team.